Steve Bunyai's Linkedin Analytics

Passionate and experienced IT Analyst with 23 years in Network, 14 years in BCDR, and 5 years in Telephony / Telecommunications STRENGTHS VoIP+SIP + Managed Services Network Operations+ Disaster Recovery High Availability Infrastructure Customer Advocate • Relentless focus on exceeding client expectations in Managed Services and Production, including late night migrations to minimize customer impact. • Operate within fast-changing environment: new service lines, mergers, reorganizations. • Quickly diagnose and tackle alarms and critical issues, with strong intuition for effective triage and team escalation • Lead mission-critical customer migrations, including PRI-to-SIP, fax-to-email, etc.