Nomo

CRM Manager

Markets.com

Leading and empowering a high-performing team 
Strategy expert and KPI-focused 
Braze | Looker | Salesforce | Movable Ink | Tableau

Customer relationship management and customer lifecycle go-to expert 
Build CRM strategies for EU markets and United States 
Multi-channel, cross-platform engagement marketer

Senior CRM Engagement Executive

Customer relationship management and customer lifecycle go-to expert
Multi-channel, cross-platform engagement marketer
Delivering and optimising customer journeys

CRM Engagement Executive

Hays

CRM specialist for leading global specialist recruitment firm
Automation, segmentation & dynamic content strategist
Customer relationship management expert

eCRM Executive

Campaign delivery for many clients across the UK
Email and print marketing
Job board advertising

Marketing Coordinator

The Northumberland Club

As Marketing/Duty Manager for the '2014 Tennis Club of the Year'​ my role focused on driving new membership acquisition through brand awareness and online/offline marketing campaigns. Key successes:

Ladies Xpress Tennis; an innovative fitness and tennis crossover program designed to introduce females players into fitness and sport

Student membership re-branding through a fully integrated marketing campaign delivering year-on-year increases in membership

Great British Tennis Weekend; a nationwide trigger campaign to provide first-time playing opportunities to non-members and guests in the form of open days, generating on-court activity and new membership

Marketing/Duty Manager

This position proved very rewarding in helping to build a cohesive yearly calendar of social events for The Northumberland Club by leading a team of ten volunteers and members alike.

Social Committee Chairperson

8+ years' experience in CRM, immersed in customer lifecycle and journey marketing.

Taplio

Steven Pearson's Linkedin Analytics

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Taplio

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Steven Pearson's Linkedin Analytics