Just Ingredients, Inc.

Senior Director of Operations

Supply Chain Leader

Odyssey Bars

Co-Founder

Kodiak Cakes

-Responsible for COGS budgeting activities; working capital invested in inventory, disposals, etc.
-Lead global S&OP initiative; supply and demand review, production capacity constraints, warehouse capacity reporting, inventory strategy, new item innovation planning, and SKU rationalization
-Lead supply planning team to coordinate with contract manufacturers to produce and support high service level attainment goals
	-Achieved 90% monthly in-full service rate in 2020 despite COVID-19-driven increases on sales volumes. Averaging 97% in 2021 
Lead demand planning team to drive improvement in forecast bias (MAPE)
	-Implemented statistical forecasting model to predict trends and seasonality
	-Collaborate cross-functionally with sales and marketing to create holistic demand plan
-Lead inventory control team and inventory strategy
	-Achieved high inventory turnover rate while maintaining high in-full service rates
-Manage strategic partnerships (contract manufacturers and 3PLs) to achieve superior profits and performance
	-Host quarterly business reviews to discuss quality, safety, attainment, and continuous improvement opportunities
	-Manage Cap Ex projects jointly with copackers to secure margin goals
-Assist product development and project managers to commercialize all new product innovation
	-Successfully commercialized 50+ SKUs with 95% launched on time
	-Launched six SKUs internationally
-Lead alongside director of customer supply chain to dispute customer chargebacks, deliver on-time against customer PO’s, and provide guidance to customer service team
-Collaborate alongside quality to review consumer complaints and create corrective action plans with partners to improve quality and safety of our products

Associate Director Of Operations

-Project manager for sophisticated demand and supply planning software that will help the business scale by anticipating demand and reacting proactively with inventory. Project was not given to me, rather I saw the eventual need for better data infrastructure than Excel for our business to succeed long term. Software partner was procured and vetted by me and approved by presenting ROI data to leadership
-Drove 3% COGS reduction in 2019 through creative destruction, market data analysis, and negotiations with suppliers
-Achieved 98% on-time and in-full (OTIF) score in 2018 and 2019 on all managed product categories, which includes a network of three different manufacturers and two 3PLs
-Drove a 14% reduction in inventory from 2018 to 2019 while sales revenue increased by 60% in that same time frame

Sr. Operations Manager

-Managed relationships with several contract manufacturers to maintain an average OTIF score of 98% from June 2018 to April 2019
-Successfully implemented inventory strategy that reduced working capital by 50% in four months
-Built an optimization planning tool in Excel that planned production at all contract manufacturers by optimizing profitability
-Responsible for adding two contract manufacturers and one warehouse to our supply chain network

Operations Manager

LANDGARTEN GmbH & Co. KG

-Developed go-to-market strategy for Landgarten to enter US market.
-Conducted ethnographic research to identify customer personas. Identified super consumers for Landgarten’s products and interviewed them to gain key insights for marketing strategies. 
-Measured assumptions from research by conducting further research in UVU SMARTLab, which utilizes EEG and eye-tracking technology to identify key packaging claims to drive consumer purchases. 
-Made recommendations for trade shows and broker relationships.

Marketing Consultant

Real Estate Developer [Active NDA]

-Hired to identify ideal amenities for which the client’s targeted consumer will pay for. 
-Designed and conducted a choice-based conjoint study to identify preferences and willingness to pay for several options of amenities in the community. 
-Delivered specific recommendations for which amenities to implement. 
-Research results helped client avoid $7MM investment that consumers were disinterested in.

Payson Fruit Growers Inc

-Create and carry out consumer insight initiatives through ethnographic research
-Challenge assumptions of WHO is PFG's customer and create tailored marketing messages to reach them
-Increase top line revenue growth through targeted marketing initiatives from our findings

Marketing Specialist

INVISTA

•	P&L responsibilities for customer accounts worth $4 million in sales
•	Accurately translate customer demand into production forecasting, managed through 3rd party manufacturers
•	Communicate customer quality complaints and development opportunities with contracted manufacturers to facilitate business growth
•	Actively manage accounts to increase profitability; perform market analysis to negotiate prices and payment terms

Account Manager

•	Responsible for establishing production, supply, and demand planning for dynamic start-up venture in plastics recycling, which facilitated annual sales growth from 20 million to 40 million pounds in two years
•	Aggregated demand forecasts from multiple product streams to effectively produce rolling three-month production plan through 3rd party manufacturers
•	Managed daily operations and relationships with 3rd party manufacturers in order to implement successful supply planning processes
•	Developed and hosted monthly S&OP meetings with business leaders to present KPIs to track on-time deliveries, forecast accuracy, vendor delivery performance, and inventory targets
•	Directly responsible for managing inventory build through several changes of suppliers, where I made decisions based on customer service levels, holding costs, and cost of capital to maintain customer satisfaction in the most economical way
•	Created several dashboards in Excel using BI reporting tools to illustrate weekly inventory trends and other KPIs to sales and business leaders

Supply Chain Manager

-Manage purchase orders received from domestic and export customers such that sales orders are entered in SAP, deliveries are generated, and shipments are processed timely and accurately; making certain that customer needs are being met. 
-Provide assistance to supply chain managers by clarifying current order needs for material and raising flags when potential material shortages could appear.
-Liaison between Production, Warehousing, Logistics and Commercial Sales, through regular correspondence and team discussions with production sites, warehousing and the commercial team. 
-Coordinate shipping schedules with logistics to ensure timely deliveries for export customers while managing last-minute changes made by ocean and dray carriers.

Customer Account Specialist

Jon M. Huntsman School of Business

- Graded assignments, papers, and tests for an Intro to Macroeconomics course
- Planned and introduced interactive lessons for all Friday classes
- Held individual tutoring sessions for students

Teaching Assistant

Goldman Sachs

- Worked on investment banking team to reconcile profit and loss for mergers and acquisitions, debt and equity underwriting, fixed income, commodities, and currency
- Detected and explained key variances between estimates and actuals to report to partners of the firm on a daily basis
- Researched market activity and organized a weekly recap that was released to all members of the firm
- Aided in migrating processes from finance to operations division through researching responsibilities of lead managers of a syndicate, use of spreadsheets and pivot tables, and clear presentation skills

Financial Analyst Intern

Zions Bank

- Attained 166 percent of sales goals of bank products for 2013 fiscal year
- Maintained a 98 percent customer service satisfaction rating
- Managed inventory, equipment maintenance, marketing products, and all end of day closing processes

Teller and New Accounts Specialist

Proven operational leader in innovative startup food and beverage industry. Strategic planner to foresee needed changes within a growing business. Driven to enjoy life outside of work and develop meaningful relationships within work.

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