Steve Hepworth's Linkedin Analytics

I am a specialist in operations and service transformation, and an experienced leader who is passionate about customer excellence and delivering commercial return on investments (ROI). I bring a unique mix of finance, commercial and technology transformation leadership, alongside having held operational C-Suite positions. I have delivered across many organisations, including Westminster City Council, IKEA, Centrica, Buckinghamshire Council, International SOS, Royal Derby Hospitals, Nottinghamshire County Council and Sheffield CCG as a, Transformation Lead, Operational Excellence Lead, Programme Manager, Service Design Lead, Commercial Lead and Business Analyst. I have extensive Operations, Technology and Finance experience across Local Government, Central Government, Healthcare, Contact Centres, Insurance, Utilities, Construction, Management Finance and Accountancy. • Target Operating Model and Service Design • Strategic Planning and Impact Analysis • Commercialisation and Income Generation • Operations and Transformation Leadership • Organisational Redesign • Discovery through to Delivery • Options Development and Impact Modelling • Business Case development • Tech. implementation and Benefits Realisation • Bid Writing and Commercial Assessment