Better Than Services

At Better Than Services, we are more than just a team of accomplished cloud professionals - we are your strategic allies in navigating the AWS ecosystem. Our mission centers on fostering growth for our partners by delivering adept technical, marketing, and business advisory services.

We are not just behind you; we are seamlessly integrated with your team. Our role is to augment your existing capabilities by bridging the skills and knowledge gaps that may exist, thereby propelling your business to new heights of success. In essence, Better Than Services is the consummate partner for AWS associates, committed to catalyzing your evolution within the ever-evolving cloud technology landscape.

Co-Founder - Better Than Services

Ackolyte Consulting

So excited to put part of such an amazing organization. It's a great feeling to be working with a group of such talented and passionate people about everything they do. The future looks amazing!

Senior Delivery Principal - Cloud Migration & Modernization

Lumifi

Solutions Specialist

Benefitalign, LLC

Vice President Of Architecture & DevOps

Speridian Technologies

Senior Director - Infrastructure Services

Pepco Holdings

•	Reporting directly to the Director of Grid Operations, led the upgrade and redesign efforts of the PowerOn GE Energy Management System while collaborating with a team of 25 IT Engineers, Power Systems and Energy Grid Engineers, Operators and Supervisors
•	Updated the design for integrated network and storage traffic on Cisco Nexus devices
•	Performed a large-scale server consolidation using both Solaris and VMware virtualization platforms
•	Updated and streamlined IT automation for change control and ticket escalations to improve accuracy related to addressing customer reported issues and communication efforts
•	Deployed new infrastructure monitoring and alerting tools to assist in deploying the proper resources in promptness and reducing troubleshooting time which contributed to reducing the number of hours paid to contractors during large outages from weather and other environmental issues

Senior Infrastructure Consultant

Freddie Mac

•	Developed and implemented deployment plans for a large-scale technology refresh utilizing more cost-effective and scalable hardware for networking, storage, and computing
•	Implemented internal cloud computing environments and platform consolidation initiatives to reach an 85% overall server virtualization level
•	Worked with the Engineering and Operations groups to develop multi-level disaster recovery and continuity of operations plans
•	Ensured SLA compliance for all mission-critical applications, including performance assurance, security compliance, and data retention and reliability
•	Ran weekly Community of Practitioners meetings to encourage engineers and administrators to learn new technologies and industry best practices
•	Presented project status and high-level overviews to senior management at Freddie Mac Standards Council bi-weekly meetings

Lead Platform Architect

SuccessFactors

•	Directly supervised a two-team, 12 person staff responsible for all aspects of design and implementation of all SaaS production and corporate IT environments
•	Created $2.4M in savings over three years by implementing cost-effective strategies related to service agreements
•	Managed an IT Infrastructure budget of $8M annually, including capital expenses and operating expenses
•	Project lead for the integration of two $5B+ organizations with nearly 70K total employees
•	Moved multiple services from non-redundant local services out to large enterprise cloud service and achieved 100% SLA compliance and raised uptime to 99.999%
o	Additionally, sponsored the relocation of all corporate IT resources to fully redundant data centers for business continuity and drove uptime of all locally hosted services to 99.95% or better
•	Designed and implemented environments in SaaS production data centers in Virginia, Arizona, Sacramento, London, Shanghai, Amsterdam, and Sydney
o	Managed the deployment and operations of corporate IT data centers in 12 major cities in the U.S and overseas to support approximately 5K employees
o	Built, operated, and maintained 22 data centers in seven countries hosting multiple application landscapes and virtualization platforms
•	Reduced user trouble tickets by over 80%

Director of IT Infrastructure & Architecture

Plateau Systems

Director of Information Technology and Infrastructure

Sr. Systems Engineer

Navy Central HIV Program

Network Engineer

Did you ever wonder what generative AI thought about you based on your public LinkedIn profile? I did.

"As an ambitious and results-driven professional, Steven M. Castano is committed to making a positive impact in the world through his diverse skill set and unwavering passion for innovation. With a background in engineering and a strong focus on problem-solving, Steven consistently strives to push the boundaries of possibility and deliver exceptional solutions. His insatiable curiosity drives him to stay at the forefront of cutting-edge technologies and trends, allowing him to adapt and excel in dynamic environments. A natural leader and team player, Steven thrives in collaborative settings, where he fosters creativity and encourages others to achieve their full potential. Through his genuine dedication to continuous growth and learning, Steven is always seeking new challenges to overcome, both personally and professionally. Connect with him to explore opportunities and be part of a transformative journey towards a brighter future." - OpenAI, GPT-3.5

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