Amazon Web Services (AWS)

Co-create and deliver programs and initiatives to enhance the productivity and efficiency of AWS employees.

L&D Trainer, APJC/EMEA Talent Acquisition

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Part of the Business Education within the Global Business Marketing team, main responsibility include proctoring with the highest level of integrity while providing white-glove customer service in the execution and facilitation of Blueprint program certifications and offerings. Led in the review of learning decks and documentation of processes through escalations models and action groups.

Global Program Specialist (via IntraEdge)

Part of the Global Operations Learning Organisation (GOLO), main responsibilities include supporting the smooth integration of new joiners and CMs, and ensuring the currency of competencies and knowledge through various digitized interventions.

Learning Delivery Specialist (via IntraEdge)

Schindler Lifts (Singapore) Pte Ltd

Manage the training plan in accordance to the approved training budget, and conduct learning needs analysis with stakeholders and line managers to ensure the upkeep of functional competencies and effective development. To facilitate company-wide engagement initiatives and lead in the conduct and development of curriculum for various leadership and soft skills training.

Assistant Learning & Development Manager

ST Electronics (e-Services) Pte Ltd, Centre for Management Development (CMD)

- To plan, review and implement Customised Group Training programmes based on conducting Learning Needs Analysis (LNA)
- Plan, organise and execute procurement activities and monitor training budget
- Responsible in servicing client groups and training partners.
- Review, source and assess current and new training partners to meet specific requirements
- Perform professional learning advisory support to meet organizational learning requirements
- Conduct benchmarking activities on current training trends with cost and benefit analysis
- To evaluate training effectiveness using Level 1 evaluation process and various measurement tools
- Supervise and coach direct report on daily training operations.

Assistant Training Manager

Novartis Vaccines

- Responsible for the update and implementation of the Global Training & Education Department Internet site as the web master.
- Maintaining, updating and managing the global e-learning management system (eLMS), including migration between systems.
- Ensure smooth on-boarding of new employees or role changes in collaboration with Line Managers and HR.
- Accountable for the implementation of all training programs and solutions for approximately 1000 employees worldwide.
- Coordination of training activities and ensuring qualification and compliance with local regulatory laws
- GCP/IP

Training Coordinator

Schneider Electric

Training
- Managed a team of L&D operators located in 7 countries around East Asia region and handled all aspects of the training programs in these countries;
- Single-handedly manage an average of 50 to 60 training programs held in countries around East Asia each month;
- Am the focus point-of-contact for an approximate headcount of 2500 employees in Singapore and the overall point-of-contact for approximately 11300 employees from 7 countries in East Asia;
- Defined L&D policies and processes with Schneider Electric’s Global Universities objectives;
- Conducted training needs analysis and created frameworks for different specialized certification pathway;
- Discuss and define with internal stakeholders and key account managers to identify training needs to increase competencies for business growth;
- Analyzed the e-learning progress of employees and prepared monthly reports for Global heads on the status and the next course of actions;
- Maintained the overall learning records of all employees through Learning Management System and control the training calendar;
- Planned and managed all training programs under the different global academies such as Energy & Solutions University, GSC Academy and locally-conducted programs;
- Maintained strong relationships with training vendors and developed curriculum in the area of Leadership and Technical skills;
- Actively promote all programs planned and ensured positive turnout for them;
- Spearheaded each training initiatives and ensured the smooth completion of all training programs in a professional manner
- Administered psychometric tools such as DISC

Learning and Development Executive

Sales
- Handling all sales enquiries and ensuring the smooth completion of courses;
- Preparing the sales proposals and quotations;
- Instrumental in boosting the sales revenue and number of training for the L&D team in Q4-2011;
- Creating the purchase orders (PO) and purchase requisition (PR); and
- Tracking and ensuring all confirmed courses’ are paid and accounted for.
Marketing
- Identifying the training needs of the customer;
- Market and convince the customer of the usefulness of the course;
Coordination
- Coordinating the trainers’ schedule and manage the overall training courses for the year;
- Scheduling meetings with global ABB University Heads, Business Unit (BU) line managers and customers;
- Logistical setting up of the classrooms for training to be carried out (course materials and seating plan);
- Arranging orders for catering and accommodation for trainees;
- Updating customers’ records into the Learner Management System (LMS); and
- Reviewed and implemented the SOPs for different portfolios.

Training Sales & Marketing Executive

Ministry of Foreign Affairs

Coordinating training courses and seminars
- Selecting and confirming the vendors/trainers according to their proposals with our requirements;
- Creation of the course evaluation form;
- Broadcasting of the course/seminar’s details to the participants and preparation of the learning materials;
- Setting up of the venue according to the training’s methodology; (classroom format/theatre format/group-based format); and
- Collating and evaluating of the feedbacks at the end of each course and seminar.
Curriculum Vitae Screening and Division 3 recruitment
- Screening all resumes submitted for Div 3 positions through Careers@Gov;
- Conducting telephone interview as a preliminary stage; and
- Forwarding all candidates to hiring managers for second round of interview.
On-Boarding Training
- Coordinating induction programme;
- Ensuring new employees understand the objectives and dynamism of their job scope;
- Preparation of on-boarding materials; and
- Preparation of the feedback form for collation and analysis by the management.
Budget Reporting
- Calculating and checking of the expenses incurred;
- Creating the spreadsheet and collation of the expenses; and
- Reporting the amount utilized for each quarter of the financial year.
Internet-based learning
- Liaised with the programmers on the modules’ requirements for creation; and
- Monitoring employee’s progress via the e-learning system.
Ad-hoc assignments
- Handle any ad-hoc assignments on a regular basis. E.g. ensuring the integrity of employees’ training records.

Assistant Programme Officer

Experienced L&D professional with a demonstrated history of working in the technology, oil & gas, energy, pharmaceutical and services industry. Steven is skilled in Talent Management & Development, Organisational Change and, Interviewing and Recruiting. Strong human resources understanding with an Advanced Certificate in Training and Assessment (ACTA) focused in Workforce Development and Training from Singapore Training and Development Association (STADA).

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