CrowdStrike

Sales Development Representative

Kalleo Technologies

• Have closed/assisted in closing $750,690 of revenue to date (including Inside Sales role).
• Largest deal to date - $79,382.95
• Serve as the primary point of contact for clients, ensuring seamless communication and building strong relationships.
• Manage and nurture customer relationships, focusing on customer satisfaction and retention.
• Forecast future needs for clients and act as their advocate within the company, understanding their goals and aligning solutions accordingly.
• Proactively identify upselling opportunities for products and services, driving revenue growth.
• Collaborate with internal project manager to oversee and successfully execute various projects, including data migration, workstation management, and network infrastructure overhauls.
• Act as a trusted consultant, providing expert guidance and strategic advice to clients.
• Schedule and coordinate meetings, facilitating effective communication and project progress.
• Work closely with internal technical teams to ensure the delivery of tailored solutions that meet clients' specific requirements.
• Provide accurate and detailed quotes for solutions, aligning with client needs and budgets

Account Manager

• Collaborated with multiple vendors to deliver tailored products and solutions to clients.
• Proficiently aided in quoted hardware solutions, including switches, firewalls, backup appliances, PCs, and more.
• Successfully sold licensing and managed renewals for various products like Datto Cloud Continuity, M365, Connectwise toolset, Cisco AnyConnect, and others.
• Actively participated in complete infrastructure refreshes, ensuring clients' environments were updated and optimized.
• Facilitated client-vendor interactions, connecting clients with vendor SEs to ensure optimal solutions.

Inside Sales Representative

• Proficiently managed customer inquiries through phone calls, delivering prompt and effective solutions to technical concerns.
• Built customized PC quotes, showcasing attention to detail and deep understanding of hardware components and specifications.
• Demonstrated efficiency in dispatching and resolving tickets, ensuring smooth and timely technical issue resolution for clients.
• Facilitated renewals of licensing for technical hardware, including Access Points and Firewalls, further enhancing product knowledge.

• Proficiently troubleshooted Microsoft 365, simple networking issues, and barge software for Ingram Barge company.
• Implemented Multi-Factor Authentication to enhance security measures for company systems.
• Demonstrated strong problem-solving abilities, ensuring efficient resolution of technical issues.
• Effectively communicated complex technical solutions to end-users, fostering positive client relationships.

Help Desk Technician

CONVENTION PRODUCTION RIGGING, INC.

• Proficient in setting up breakout rooms, delivering audio, video, and lighting for important events.
• Skilled in constructing scenic backdrops and captivating LED video walls.
• Skilled in building stages and providing comprehensive backline support for bands.
• Meticulous attention to detail, delivering high-quality productions that exceed client expectations.
• Adaptability in diverse event settings, troubleshooting technical challenges on the spot.

Audiovisual Technician

Sam Hadfield Music

• Self-financed and managed my music career, releasing three albums and two music videos.
• Performed at hundreds of live events, showcasing my adaptability and creativity on stage.
• Adapted to evolving music marketing trends.
• Showcased persistence through relentless cold-calling and cold-emailing efforts to secure gig opportunities.

Owner

Lyft

Lyft/Uber Driver

As a former musician and audiovisual technician, I bring a unique blend of creativity and technical expertise to my role, enabling me to craft tailored solutions that resonate with clients and foster lasting trust. 

I am also certified in CompTIA A+ ce and SaaS Sales Foundations, demonstrating my commitment to continuous learning and professional development. 

My mission is to deliver exceptional results through innovation and customer-centricity, and to add value to your organization.

Taplio

Sam Hadfield's Linkedin Analytics

Sam Hadfield

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