SKF Group

●	Motivating and steering an Indian/Chinese communication business support team:
      	    -> Optimizing a communication business support team from plain ticketing to communication projects handling +/- 5500 requests/year
	    -> Expanding services to a learning management platform, SKF app, SKF API first-line support improving SKF cost efficiency
●	Driving data-led marketing activities and boosting knowledge by engaging with global and local communication and marketing stakeholders:
	    -> Leading a global digital marketing KPI framework and PowerBI project connected to Google Analytics 4
	    -> Introducing analytical tools such as Hotjar, Google Analytics 4, Qualtrics
	    -> Leveraging analytical tool knowledge resulting in better communication content production and conversion. 
●     ServiceNow SKF Web Portal business owner: incident ticketing tool
●     Crownpeak content audit tool product ownership

Global Digital Communication Project Manager - SKF PX & Communication - SKF Group

● Job transition to Global Marketing Communication Manager food & beverage
● Evolving an Indian/Chinese communication business support team from a hierarchical mindset into an open organizational culture
● Leading a project switching ticketing support tools from VisionProject to ServiceNow
● Implementing digital marketing skills in a Benelux food and beverage campaigns related to my post-graduate such as digital customer journey, content- and media plan, Google Ads, LinkedIn and direct email campaign, updated website content

Digital Communication Project Manager @ SKF Group Communication Studio

● Setting up an Indian front-end team handling up to 12,000 tickets/year delivering digital content-related activities in all SKF communication tools such as content-, translation-, social media management system, SharePoint portal, online content audit tool, single-sign-on tool, etc. 
●	Developing People management skills in motivating and encouraging a multicultural team
●	Managing different IT system vendors (RFQ, RFP, and SOW)
●	Rolling out twice +70 SKF-country websites in 37 different languages
●	SDL Tridion CMS and translation management system/ SKF digital asset system and Khoros social media management system trainer
●	Coordinating online content translations with SKF proofreaders and an external translation agency from 2010 to 2015
●	Migrating single-brand companies' website
●	20-30% worldwide business travel

Communication Project Manager - SKF Group

●	Handling on-and offline communication
●	Copywriting and pre-press activities on- and offline content (Adobe InDesign/Adobe Photoshop)
●	Organizing tradeshows and distributor events. 
●	Distributor development (POS)
●	Technical translations (English Dutch, French Dutch)

Marketing Assistant - SKF Benelux

Calidat nv

●	BMW and MINI customer data processing for Belgium and Luxemburg
●	Stock management BMW direct mail documents
●	Maintaining customer contacts, vendors, BMW dealership and BMW Belux headquarter

Account Executive

WIRQUIN PLASTIQUES

●	DIY store visits in Benelux and Germany – POS
●	3 weeks intern at French headquarter in Nantes doing technical French-Dutch translations

Internship

Senior global digital communication and language project manager working for +15 years in a Swedish multinational.

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