Zuellig Pharma

Provide leadership and strategic direction to all product management teams across 6 verticals covering e-commerce, patient applications, ad/martech, enterprise workplace solutions, CRM apps, and ops tech.

Manage a regional team of product managers, designers and development resources (> 100 developers, QA, business analysts and solution architects)

Head of Products (Director)

Changi Airport Group

Strategised, defined and transformed the product vision, roadmap and team build of the Changi App team. Led a team of product managers, designers, business analysts, and developers in managing the SDLC of the app.

Deputy Product Owner (Snr Mgr), Enterprise Digital Ecosystem & Business

Drive productivity and value gains from enterprise contracts. Identify and plan new sourcing strategies to streamline workflows across divisions, engineer creative purchasing models and grow value.

Procurement Manager, Middle Office Pilot

Successfully conceptualised, implemented and managed the first souvenir/gifting shop that is wholly owned by Changi Airport Group. Curated and produced more than 1000 SKUs by opening. Set up and managed a team of 5 at the point of opening to run the day-to-day operations and established new processes to streamline the workflow.

Business Lead, Gift by Changi Airport

Led the transformation and management of critical airport flight systems, signage and e-service systems and iChangi App. Managed 4 cross-cluster teams.

Lead, Operations & App Product Owner

Urban Redevelopment Authority of Singapore (URA)

Placemaker for Marina Bay and Singapore River precincts.

Place Manager

National Parks Board

Championed greenery planning strategies, and managed landuse request vis-a-vis grennery quotient and socio-spatial demands.
- Planning IC for Central Area and Central Region (East)
- Represented NParks in inter-agencies landuse projects, consultancy studies and Masterplan 2014
- Managed and set direction for career and competency development of Planning Executives

Manager, Planning & Policy

Aedno Learning Studio

- Course planner and tutor for Geography and Social Studies (Secondary Level)
- Designed and developed curriculum for Geography and Social Studies.

Educational Consultant

National University of Singapore

- Conducted tutorials and assisted in the grading of exam scripts.
- Achieved mean teaching assessment score of 4/5; Nominated for “Best Teaching” for all three semesters

Teaching Assistant for GEK2001/SSA2202: Changing Landscapes of Singapore

Forever Resorts

- Housekeeping of lodges 
- Preparation of ready-made sandwiches and hygiene maintenance of deli quarter.

Housekeeper and Deli Assistant

Heritage Conservation Centre

Assisted in the archiving of artefacts and documents

Collections Officer

Singapore Armed Forces

Public Health Assistant and Health Education Assistant

Customer obsessed product & experience management professional with demonstrated history of building and leading enterprise teams.

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