TingTing

I work closely with our teams across product, design, engineering, and customer success to make sure we’re building tools that are not only powerful but easy to use and genuinely helpful. My focus is on deeply understanding user needs, turning insights into clear product direction, and delivering solutions that create real-world impact. Key focus areas include:

->Lead product vision and strategy for an AI-powered Nepali voice communication platform, integrating NLP, ASR, and TTS technologies.

->Partner with ML and engineering teams to productionize local language models, enabling natural, real-time voice interactions.

->Oversee data pipeline design, model training workflows, and responsible AI practices to ensure performance, privacy, and fairness.

->Translate user needs into scalable AI-driven features that improve call accuracy, reduce latency, and enhance experience.

->Mentor a cross-functional team across product, ML, and UX, positioning TingTing as a category leader in AI voice tech.

Our goal is to make communication simpler, smarter, and more human ; with technology that works in the background so people can stay focused on what matters.

Chief Product Officer

I provide strategic product leadership for Tingting, focused on Nepali language-based AI voice telephony. I work directly with the founders to define product vision, shape the roadmap, and scale delivery. Key focus areas include:

Aligning product strategy with business goals

Leading roadmap and execution across cross-functional teams

Driving experimentation and product-market fit

Advising on AI/ML feature development and go-to-market

Helping the team move faster with clarity, structure, and customer focus.

Fractional Chief Product Officer

Nucleus Consulting Services

-Developed and delivered customized software solutions
-Architected and deployed cloud-based solutions 
-Streamlined SDLC and DevOps practices 
-Implemented secure APIs and integrated security best practices
-Led technical workshops and provided strategic guidance on technology selection, system design, and architecture
-Optimized application performance and scalability through code refactoring, database indexing, and caching strategies, improving response times and user experience
-Conducted technical audits and provided recommendations for software quality improvements, identifying key areas for optimization.
-Designed and implemented data-driven solutions using SQL and NoSQL databases, supporting clients' analytical and reporting needs
-Collaborated in agile environments to deliver solutions iteratively and meet evolving client requirements using SCRUM
-Developed user-centric applications with a focus on intuitive interfaces and seamless experiences, aligning UI/UX with client branding and user needs
-Provided post-deployment support and technical documentation, ensuring a smooth transition and empowering clients to manage their applications independently

Software Engineering Consultant

Khalti

-Define and execute a strategic product portfolio vision aligned with company objectives and market demands.

-Lead cross-functional teams in product development, ensuring seamless collaboration between engineering, design, marketing, and business development departments.

-Implement agile product management methodologies to accelerate the product development lifecycle and improve time-to-market.

-Collaborate with senior leadership to develop product vision and strategy, presenting regular updates and insights to stakeholders to drive informed decision-making.

-Mentor and coach product management teams, fostering a culture of innovation, accountability, and excellence.

-Conduct market analysis to identify opportunities, inform product strategy, and enhance competitive positioning.

-Utilize data-driven insights to prioritize initiatives, optimize product performance, and continuously improve the user experience.

Head of Product

Each Person 

->Lead the execution of the product vision, strategy, and roadmap for a product or set of products within a product family, communicating the vision and goals of the product to internal and external stakeholders.
->Partner with senior internal stakeholders and customers to validate requirements and priorities through various forums, working closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met.​
->Serve as an ambassador for our product team, driving strategic thinking around our product
->Support managing the entire lifecycle of the product/ portfolio, from customer-oriented planning, monitoring, and controlling of development to implementation and phase out
->Be the primary conduit from the team to the business stakeholders, ensuring a window to the team deliveries. Be the primary point of contact for business stakeholders enquires, and required updates

Product Management Consultant

Pokhara Sky Sports Pvt. Ltd.

I was responsible for the successful development and operation of the sporting & entertainment facility built on the top floor of Bhatbhateni Stores in Pokhara, ensuring its seamless integration into the market. My role encompassed strategic planning, financial management, and overall business operations. I worked closely with stakeholders, including event organizers, sponsors, and governing bodies, to secure partnerships and drive revenue growth. Additionally, I supervised the construction process, ensuring adherence to timelines, budgets, and quality standards. I also collaborated with architects, contractors, and engineers to design and deliver a state-of-the-art venue. Overall, my responsibilities encompassed overseeing the venue's day-to-day operations, promoting events, ensuring customer satisfaction, and maintaining a safe and enjoyable experience for all visitors.

Executive Director of Technology

Pokhara Green Mart Pvt. Ltd.

Designed and led development of technology solutions that directly enabled a business turnaround, driving a 4x growth in cash flow, reversing two years of losses, and achieving profitability within 18 months.

Built and deployed integrated software systems that transformed operational efficiency, improved customer experience, and positioned the company for sustainable growth.

Leveraged technology innovation as a core driver to revive a struggling business and create lasting competitive advantage.

Chief Technology Officer

Genese Software Solution

Co-founded and led a software startup from inception during college, setting the company’s vision, mission, and strategic roadmap. Directed all aspects of operations and growth, aligning team efforts to deliver innovative solutions. Cultivated a high-performing, creative team culture that fueled early-stage success.

Co-Founder

Head of Product | Product Engineering | Product Portfolio Management @ Khalti

Impact - driven product leader with 12+ years of cross-industry experience spanning fintech, software, advertising, digital marketing, travel & hospitality, waste management, retail e-commerce, and entertainment. Proven track record as a co-founder and director across multiple ventures, with strong expertise in product strategy, organizational design, and team leadership. Currently leading  product development at TingTing, driving product value propositions, aligning business goals with user needs, and delivering scalable technology solutions.

Certified CSPO and CSM (Scrum Alliance), with a solid foundation in software engineering and deep understanding of Agile, Scrum, Lean, and Kaizen principles. Adept at optimizing operational processes, implementing in-house and off-the-shelf tech solutions, and managing cross-functional, distributed teams across time zones. Committed to continuous learning and delivering high-impact results through innovation, collaboration, and iterative improvement.

At TingTing, we’ve always believed that the most important part of any business isn’t technology; it’s understanding people.

Over the past months, we’ve been refining not just our product, but our philosophy:
 
How can businesses truly understand their customers at scale?

Today, we’re sharing that philosophy as our Product Manifesto ; a reflection of what we build, why we build, and how we aim to keep empathy at the heart of technology.

“While many stop at scale, we pause there ; to truly understand.”

Our manifesto captures what drives us every day: turning conversations into insights, and interactions into understanding ; from voice to text, from local languages to global scale.

📖 Read the full manifesto here: [https://lnkd.in/dcqgBXmM]

Because the future of communication isn’t human or AI ; it’s human through AI.

Sojan Prajapati Manish Sharma Anjelika Sah Prasiddhi Bhattarai
#tingting #product #ai #communication #future

Sudip Dawadi

CPO @Tingting - Nepali AI Startup | Exercising Authority with Awareness | SWE turned Product Leader

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