Kathleen Sullivan Garman's Linkedin Analytics

I am an operations consultant with over 15 years of experience in the e-commerce industry, specializing in supply chain, logistics, and order flow. I worked with many fast-growing companies that offer sustainable and stylish products for home and lifestyle, to optimize their e-commerce operations and implement tech stack, SOPs, project management, WMS, and S&OP. I am also a member of RevOps Co-op, a community of operations professionals who share best practices and insights on how to improve e-commerce performance and efficiency. I have consulted for various e-commerce merchants, such as Beedlebug, Joydays, Desert Dust, Sterra, TheBeast, CarryHitch, Anna New York, ForeverGreen Indoors, FinalStraw, Wolf Project, Tea Drops, and others, helping them set up processes to fulfill successful crowdfunding campaigns, manage 3PL RFPs, coordinate customs for inbound product and Section 321, and integrate Shopify backend processes. For Pipe17, I consult with the Saas developers and their e-commerce customers on the best ways to implement their digital order flow and integration solution, identifying merchant pain points and helping with SME content marketing. I also assist ForeverGreen Indoors with supply chain and logistics operations, and utility grant applications for energy-efficient lighting. I am NXT Level certified by the utilities for work in rebates and incentives, and have worked with the Department of Energy on a report about the energy savings potential of LED in horticultural applications. My mission is to help e-commerce businesses grow and thrive by creating operational excellence and customer satisfaction. I enjoy solving complex challenges, learning new technologies, and collaborating with diverse teams and partners. I have dual citizenship between the U.S. and Canada, and I am always looking for new opportunities to expand my knowledge and network in the e-commerce industry. I am also the founder of Mended Hearts of Spokane a cardiac non-profit. Our goal is to help patients get through the devastation and confusion of a cardiac diagnosis. I am a "heart mom", my daughter survived open heart surgery at the age of 5.