Afiniti

1) Revised Agile process model in four Scrum and two Kanban teams to make their progress visible to V-level management.
2) Aided D-level management  with product planning tools; helped in managing expectations to GD Leads 
3) Cut-down production bugs to 70% by improving the work flow between engineering, support and production teams.
4) Restructured communication flow in six departments to remove ambiguities and resolve conflicts; resulted in less friction/escalations.
5) Optimized the general process in GSD by sharing team insights, lessons, KPIs, capability matrix, quarterly goals, and ensured their alignment with OKRs.

Agile Coach  for AIDI (RnD) teams

1) Kickstarted a new project, formed 7 feature teams.
2) Taught Scrum to newly formed Scrum teams using 353 rule.
3) Trained teams to write, estimate, and break down (complex) user stories.
4) Drove vision boards, roadmaps, and release plans to fill the gaps between product vision and backlog.

Scrum Master III for EBP & Mega teams

Contour Software

1) Engaged in process improvement initiatives with Real Estate Digital's executive stakeholders to promote iterative development, transparency and define continuous improvement.
2) Run Agile ceremonies with a team of 8, set team norms, fixed release cycle after every 4 iterations, and used the team velocity to predict how many features can be delivered in a year.
3) Endorsed the business team to share requirements in the form of user stories with priority and asked the development team to share estimates in SPs.
4) End-to-end testing of customer facing ERPs; identified issue and focused on their early resolution. Pushing all suggestions in the backlog which helped in product evolution

Scrum Master II

FiveRivers Technologies

1. Helping teams and stakeholders understand the Scrum theory, practices, rules, and values. 
2. Working with group of individuals to build strong team bindings; promoting the team culture; motivating teams to use Scrum values to work closely with each other; facilitating sprint planning, daily scrum, sprint review and sprint retrospective as needed/requested across multiple Agile teams working with different offshore clients; facilitating teams for writing, estimating & splitting up user stories; assisting PO to manage Scrum artifacts; removing impediments and shielding teams from outside distractions. 
3. Personal support, mentoring and professional development of teams.
4. Responsible for software testing process, methodologies, deliverables and teams for measuring the overall quality of company products. 
5. Formalizing software testing practices for Scrum teams working within the company. 
6. Drafting, reviewing and approving SQA Plans for products. 
7. Identifying the key software testing areas to be measured, using this data as baseline to define the metrics, effective management, calculation and interpretation of these defined metrics; and identifying the areas of improvement. 
8. Designing, executing and managing Test Plans, Test Runs and Test cases via TestRail integrated with JIRA. 
9. Generating the scheduled reports to track the overall testing performance. 
10. Working independently to assure the quality of AI based product using manual & automation testing.
11. Writing manual test cases as well as automated test scripts using Python and Selenium Webdriver, generating test reports for assessing the success/failure rate of the product using HTML reports to be shared with the stakeholders.

Scrum Master | Principal Software Quality Assurance Engineer

Information Technology University

1.	Responsible for complete SDLC process & motivating the Scrum team. 
2.	Reviewing project proposal, research material, case studies, requirements specifications and design documents to provide timely and meaningful feedback.
3.	Interpreting business needs and addressing technical issues raised by the development team. 
4.	Writing user stories, defining system workflows & drawing mockups.  
5.	Preparing test plans, test scenarios, test cases, RTM, bugs and testing status reports to communicate outcomes of quality activities. 
6.	Investigating customer complaints and non-conformance issues.
7.	Drafting project status reports for maintaining productivity and transparency in the process. 
8.	Conducting reviews, inspections and walkthroughs for documentation, designs, and end-product elements including the health immunization card, mobile application, BI dashboard and web- portals. 
9.	Drafting interactive User manuals for facilitating enhanced communication with stakeholders. 
10.	Performing manual and automated testing.
11.	Performing Static Testing via reviews, walkthroughs & inspections.
12.	Performing Load, Stress & Stability Testing via HP Loadrunner. 
13.	Performing Monkey, Exploratory, Smoke & Sanity Testing. 
14.	Performing Compatibility, Interoperability, Functional & Usability testing. 
15.	Performing thorough regression testing when bugs are resolved.
16.	Identifying training needs and organize training interventions to meet quality standards. 
17.	Conducting in-house training sessions for Scrum framework.

Quality Assurance Officer for DFID funded child health imminization project

1.	Analyzing the complete IVR-based system and giving feedback to meet standard quality measures.
2.	Validating the client requirements and analyzing development models via techniques such as reviews and walkthroughs.
3.	Estimate, prioritize, plan, and coordinate testing activities. 
4.	Identify, record, document thoroughly and track bugs. 
5.	Performing thorough regression testing when bugs are resolved. 
6.	Interpreting and implementing quality assurance standards. 
7.	Creating detailed, comprehensive and well-structured test plans and test cases.
8.	Checking the correctness of the built system as per the project scope and plan.
Issuing final release clearance to the end product. 
9.	Suggesting improvements in the built system regarding its design, workflow, performance and usability.
10.	Developing, recommending and monitoring corrective and preventive actions. 
11.	Responsible for maintaining the quality of technical documentation as well as the complete system.

Quality Assurance Engineer for GIZ funded Project

Salsoft Technologies

1.	Writing and revising Scope of works according to the client’s requirements
2.	Gathering & analyzing  business/functional requirements
3.	Drawing Wireframes or mockups for initial requirement gathering process
4.	Performing manual testing for applications based on Web, Android, iPhone,  iPad, Facebook and gaming
5.	Validating the client requirements via techniques such as reviews and walkthroughs 
6.	Automated the process of test scheduling, planning and bug reporting
7.	Performed  Integration,  System ,  User Acceptance, Compatibility (Cross-Platform / Cross-Browser), Usability, Regression, Alpha and Beta Testing
8.	Preparing daily Status reports based on functionality coverage areas
9.	Drafting Test Cases & Bugs reports, (both manual and automated)
10.	Leading SQA team and helping Business Analysts and Product Managers to meet deliverable deadlines
11.	Training SQA resources for Mantis & Testlink

Quality Assurance Engineer | Business Analyst

School Education Department, Government of Punjab

1.	Worked on effective implementation of  Punjab Schools IT Labs Project at district level
2.	Hands-on training of schools’ management to use IT Labs
3.	IT Training of students of Primary, Middle and High level to maximize the usage of IT lab
4.	Trained SSTs (subject specialists) to embed the use of IT into their teaching methodologies 
5.	Established and maintained a modern IT environment using N-Computing
6.	Teaching of Computer Science at SSE, Middle & Primary Level

Educationist I Trainer (IT)

Bytesense Pvt. Ltd.

1. Website Development
2. Game Development
3. Learning and implementing Python, Django and Action Scripting 3.0 in various projects
4. Hands-on experience in PHP, HTML, JS & CSS

Software Engineer

Fourteen years in exploring the intersection between product and delivery, with 6 years in coaching software delivery teams in healthcare, telco, insurance, real estate, financial and public service. Running software delivery programs using the latest Agile frameworks with multiple teams, spread across the globe. Working witha team of Scrum Masters, Product Owners and executives to foster the culture of shared values, predictability, empiricism, active experimentation and reflective observation. Demonstrated track of record of continuous improvement.

Professional Certifications: 
Scrum Alliance:  Certified ScrumMaster®, Advanced Certified ScrumMaster℠
ICAgile: ICP- ATF (Agile Team Facilitation), ICP-ACC (Agile Coaching)
Scrum Inc: Certified Scrum@Scale™ Practitioner

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