SEPHORA

Sr. Business Analyst/ Product Owner

MissionSquare Retirement

Part of multimillion dollar effort to rewrite and redesign legacy credit enhancement project.
Followed Agile SDLC methodology and part of the Advance scrum team.
Participated and often led sprint planning to identify stories for Requirement Analysis from the sprint backlog.
Work with internal and external stakeholders to develop Epics, User Stories etc. and prioritize them.
As a Business Analyst heavily involved in the initial project planning, Epic refinement, and review of L1 & L2 process flows.
Conducted JAD sessions to reach consensus on system functionality, and formal walkthroughs on functional and system specifications.
Followed Agile methodology on the project and participated in backlog grooming and showcase sessions.
Conducted walkthrough sessions with the business, development, QA, and end - users to review requirements.
Adopted Gherkin format to write acceptance scenarios as basis for requirements.
Coordinated development efforts and facilitated requirements acceptance.
Created UI mockups for requirement validation with business and story walk through.
Gathering Dashboard requirements within POWER BI with Sales, Investment & Finance team
Was involved in Enterprise Analysis reviewing available documents on various document repositories.
Work very closely with Scrum Master, Project Manager, Product Manager, and the Scrum team to support seamless and efficient flow of work.
Analyzed research on operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency.
Eliciting, documenting, and managing business need, functional and non-functional requirements.
Designed and implemented SQL queries using MYSQL for QA Testing and Report / Data Validation.
Performed manual testing to assess application’s overall functionality, performance, and stability.
Reporting and presentation of key components and milestones to top management
Responsible for preparing status and reports for senior management.

Sr. Business Analyst / Product Owner /Scrum Master

Bank of America

-Worked with mobility team responsible for centralizing all the mobile applications that are used within the bank into one stop shop called Flagscape.
-Requirements gathering for 10 out of 50 assigned features.

- Assigned features were part of Global Corporate Security department which rolled out their version of mobile application which directly dealt with identifying assigned local security contacts within the bank, raising any incident requests for any suspicious activity identified on bank premises or network, making sure third party vendor applications are aligned with proper bank compliance rules.
- Identified and documented technical dependencies within different features.

- Coordinated with the developers to identify technical dependencies and gather API related information that was used by different features.

- Participated in Agile daily stand up meetings, weekly meeting and demo sessions.

- Conducted meetings with business owners, product owners, and internal team members.

- Team consisted of technical developers, UI/UX developers, DBAs, BAs, PMOs, and Scrum Master.
- Coordinated with UI/UX team to create mock screen display for the assigned features.

- Compiled weekly status report and updated epics and stories on JIRA board.

Senior Business System Consultant

Unify Consulting

- Facilitated transition from Oracle to SAP with sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

- Collaborated with project owner in backlog management and continuous delivery of features.

- Provided Subject Matter Expert guidance for Digital Product Management’s use of Agile best practices and use of Scrum Management tools.

- Gathered business and technical requirements from business partners across the enterprise.

- Created, refined, and managed user stories to ensure acceptance criteria was aligned with business requirements.

- Partnered with developers and technical leaders to ascertain the impact of acceptance criteria within user stories.

Senior Consultant

Commerce Bank

- Collaborated on project which added multiple new features to mobile banking app, and multitasked to complete testing for online banking and client management applications which provide customer account information. 

- Consistently communicated with Subject Matter Expert, Project Manager, Developers and End-Users. 

- Performed Agile Software Development, and worked through phases such as Requirements Gathering, Analysis and Design, Development, and Testing. 

- Developed Test Plans and Test Cases, and analyzed Test Plan. 

- Ensured adherence to project plan and reviewed scope changes.

Senior Business Analyst

Wells Fargo

- Successfully aided development of project which upgraded Mortgage Application System through automation of mortgage-servicing processes. 

- Conducted Requirements Gathering, GAP Analysis, Use Case Analysis, and Test Case Creation. 

- Monitored and resolved system errors in collaboration with analysts, system staff, and developers.

Business Analyst Project Lead

Legg Mason

- Aided development of web application providing assistance to institutions and Financial Professionals with investment decisions using MISYS Summit as Capital Markets and Treasury Solution. 

- Analyzed requirements, identified process improvements following analysis of business environment, and created Business Process Model for Global New Account Opening. 

- Established Traceability Matrix utilizing Rational Requisite Pro. 

- Established requirements for existing system enhancements using UML. 

- Assisted in writing Functional Requirement Specifications and User Requirement Specification.

Business Analyst

Kaiser Permanente

- Played key role in incorporation of ICD-9 system for transition from ICD-9 to ICD-10 due to upgrade in HIPAA regulations from 4010 to 5010. 

- Ascertained technical specification and functional business requirements specification, collaborated with subject matter experts in Joint Application Development, assisted in preparing Software Requirement Specifications, and User Interface Design. 

- Produced GAP Analysis documents for HIPAA and ICD-9, and conducted User-Acceptance Testing.

Collaborative and highly-knowledgeable Senior Business Analyst with 13+ years of experience supporting and leading the cohesive completion of high-level projects for leading companies.

Recognized as a versatile and multi-faceted professional across multiple industries such as finance, and healthcare, with demonstrated expertise in IT project delivery. 

Liaises with clients to perform legacy system upgrades, incorporating existing software into new and streamlining business processes. 

Possesses comprehensive understanding of various Software Development Life Cycle methodologies such as Waterfall, Rational Unified Process and Agile model.

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