CIBC

Business Analyst at CIBC

- Analyzed product gaps and business needs using high level interpretative skills. Mapped requirements to existing Application features, determine business, technical fit, and documented proposed set up change, system change or detailed business and functional specifications as appropriate to achieve required results. 

- Adherence to SDLC used for work stream/project development

- Ensured the highest level of quality is delivered in upgrades, changes, releases and implementations by supporting the build and use of test environments. Created test strategies and plans, write specific test cases, and build transactions to run tests and verify results.

- Worked in Technical Environments: Visio, Microsoft Office Suites, GAP Analysis, Oracle, SFDC (Salesforce dot com), Guidewire, JAD sessions, Use Cases, Business Process Mapping and Notation (BPMN), Business Process Reengineering and good hands on in MS-Excel.

Business System Analyst

Sun Life

- Worked in a fully agile environment using JIRA tool – served as BA, technical specialist for the Sunlife Insurance-benefits portal project (Mobile App and Web based); project reporting; Data Migration project, Coordinate data migration and post activities.

- Coordinate planning activities, schedule dependencies, task assignment and status tracking to support successful data migrations. 

-Change management (ITSM) process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes in order to minimize the impact of change-related incidents upon service quality, and consequently improve the day-to-day operations of the organization.

Sr. Business Analyst

Tangerine

- Involved with Post Production support, as a production support person I was responsible for receiving incidents and requests from end-users, analyzing them and either responding to the end user with a solution or escalating it to the other IT teams. 

-Interfaced with stake holders and facilitated communication between client and the IT department, acted as a liaison between the user and development team to explain the Business and IT processes.

-Involved in creating targeted questionnaires and interviews for SME’s, clients and business users to gather requirements for successful completion of the project. 

-Involved in Feasibility and Risk Analysis study taking project’s relevant factors into account to identify the business critical and high-risk areas of the application.

-Worked as a liaison between business users and developers to submit requirements and changes, clarify questions and issues related to project.

Canadian Tire 

- Worked closely with external and internal stakeholders (Scrum Masters, Dev, QA, CX, UX, and Product) and end users to understand, analyze and gather/validate business and user requirements in the form of both business requirements documents (BRD) and user stories.

-Incorporate data from multiple sources to provide comprehensive analysis and strategic insights.

-Analysis and Solution Definition.

-Quickly understood the business issues and data challenges.

-Worked with business users to define product feature requests, business requirement specifications, and change requests; documented requirements and transformed them into functional and technical requirement specifications; modelled business process flows using UML, activity and sequence diagrams.

Business Analyst/Project Manager 

Senior Product Manager

Times Internet Limited (Indiatimescom)

Product Manager

Shri Ram Rayons (DCM Shriram Industries Ltd)

Worked as a Finance Trainee: Handling Export &amp; Import documents, worked on Export Financing Project.

Summer Internship

Gopsons Papers Ltd

Worked as a Finance Trainee: Analysis of Financial Statements of Gopsons paper Ltd.

Summer Training

Business Analyst with over 8 years of experience in Banking, Retail, Mortgage & Insurance organizations; involved with Business Analysis, Project Management, Data Analysis and Business Improvement Analysis.

Taplio

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