Susan LaBoy, MHA, RHIA, FACHDM's Linkedin Analytics

Experienced and credentialed Health Information Management professional with over 17 years of expertise in medical record governance, data quality auditing, compliance, and electronic medical record (EMR) optimization across Epic and Cerner systems. Currently serving as a HIM Analyst in Quality at a PACE organization. Holds the “Registered Health Information Administrator”(RHIA) credential and earned the “Fellow of the American College of Health Data Management” (FACHDM) designation in 2025 highlighting advanced leadership and data stewardship skills. Proven track record in ensuring HIPAA compliance, supporting claims processing, leading EMR improvement projects, and collaborating across IT, clinical, and financial teams. Developed a PowerPoint presentation on accessing the "Patient Portal" for PHIMA on their website.