Gerent

As a Salesforce consulting and implementation partner, I guide organizations through digital transformation—helping them maximize their Salesforce investment. I don’t sell; I advise, ensuring businesses adopt scalable, efficient solutions that drive growth and streamline operations. Let’s connect and explore how the right strategy can fuel success! 🚀

Digital Transformation Consultant

Connection

•	Exceeded quarterly quotas by an average of 30%
•	Collaborated with vendors to develop competitive quotes and pricing strategies tailored to customer needs, ensuring alignment with company objectives and market trends.
•	Manage and oversee 250+ accounts in my book of business – Northeast Region.
•	70-100+ dials per day including inbound/outbound leads / 2 hours of talk time
•	Acted as a trusted advisor to clients, helping them select and implement technology solutions.
•	Managed post-sale follow-ups to ensure successful deployments and address concerns.
•	Provided ongoing support to clients, leading to increased retention and expansion opportunities.

Inside Sales Account Manager/Business Development/Pipeline Generation/Customer Success

Infosec

I am currently engaged in educational pursuits focused on Information Security, aiming to enhance my skills and knowledge in protecting digital assets and systems. This field is crucial in today's digital landscape, where cybersecurity threats are increasingly sophisticated and prevalent.

Key Areas of Study:

Cybersecurity Fundamentals: Understanding the principles of security, including threat analysis, risk management, and compliance.

Network Security: Learning about network architectures, protocols, and security measures to safeguard data transmission.

Ethical Hacking: Studying techniques used by hackers to identify vulnerabilities and strengthen system defenses.

Incident Response: Developing strategies for responding to and mitigating cyber attacks.

Certifications: Preparing for industry-recognized certifications such as CompTIA Security+, CISSP, or CEH.

Industry Connections: Building relationships with professionals and organizations in the field through internships and networking events.

By focusing on InfoSec education, I am equipping myself with the technical expertise and strategic thinking needed to contribute effectively to the cybersecurity industry. This education will enable me to play a vital role in protecting digital infrastructure and enhancing organizational security.

Student

Middletown Self Storage

As the Social Media & Sponsorship Manager at Middletown Self Storage, I’m responsible for driving our brand's digital presence and fostering strategic community partnerships. I manage and create engaging content across various social media platforms, ensuring consistent messaging that resonates with our audience. My role also includes building and nurturing relationships with local businesses and organizations to secure impactful sponsorships that elevate our brand visibility and strengthen community ties.

I am passionate about blending creativity with data-driven strategies to engage our customers, amplify our marketing efforts, and support our business growth. Whether crafting engaging social media campaigns or securing new sponsorship opportunities, I thrive on connecting people with the services that matter most.

Key areas of expertise:

-Social media strategy & content creation
-Digital marketing & analytics
-Sponsorship outreach & partnerships
-Brand awareness & community engagement

Let’s connect and chat about how I can help elevate your brand's digital presence!

Social Media / Sponsorship Manager

Critical Start

•	Achieved 150% of my annual quota in 2023 through strategic prospecting and consultative selling techniques.
•	One Closed/Won per month. My ARR for Q4 (2022) = $600,000.00.
•	(10) Discovery calls/MQLs per month (approximately 2 per week, 30-40 per quarter) 
•	(70+) dials per day including inbound/outbound leads and 100+ emails per day
•	Collaborate with the Marketing team to develop and drive end-to-end outreach campaign strategy including both broad-based as well as account-based approaches.  

COMPANY LAID OFF ENTIRE NORTHEAST SALES TEAM:  FEB'23

Business Development:  Specializing in Managed Cyber Risk Reduction

Discover Newport

As the Manager of Sales Logistics at Discover Newport, RI, I leveraged my business development acumen to drive strategic growth and optimize sales operations. My experience in managing logistics, coordinating events, and streamlining processes allowed me to identify opportunities for improvement and implement solutions that enhanced customer experiences and boosted sales efficiency.

FOUNDING Business Development Representative
•	Research and qualify leads in new markets and existing accounts
•	Conduct outreach via email and cold calls
•	Prospect using various platforms and resources
•	Identify decision-makers and research customer needs
•	Develop approach strategies and pitches
•	Negotiate services/products and stay updated on industry trends
•	Collaborate with team for site inspections and demos

CRM Manager:
•	Administer database of 9K+ planners and 1K+ partners
•	Implement and optimize CRM platform
•	Manage day-to-day CRM operations and customizations
•	Prepare reports and collaborate cross-functionally
•	Train new employees and manage multiple projects
•	Track sales and ROI information

Trade show and Client Event Manager:
•	Execute 15-20 corporate planner events annually
•	Manage all aspects from budgeting to follow-up
•	Coordinate sales calls, missions, and FAM tours
•	Execute 25 domestic/international trade shows yearly
•	Handle logistics, cooperative payments, and follow-up

LAID OFF MAY 2020 DUE TO COVID-19 PANDEMIC AFTER 22 YEARS OF LOYAL SERVICE

Manager of Sales Logistics

Detail-oriented, tech-savvy, and service-oriented professional with high energy and rich experience managing CRM databases, business development, and event management.

With a strong background in sales development and consultative selling, I am passionate about connecting businesses with the digital tools and strategies they need to stay ahead of the curve, threats, and ensure compliance in today’s fast-evolving digital landscape.

With expertise in risk management and threat detection, I specialize in connecting organizations with innovative security solutions that help them meet compliance standards and protect against evolving threats.

-Cybersecurity Solutions
-Digital Transformation & Automation
-Managed Security Services (MSSP)
-Compliance Assistance
-Risk Management/Assessment 
-Cloud Security & Integration
-Incident Detection & Response

Taplio

Susan Pratt 🐾's Linkedin Analytics

Susan Pratt

Want to drive more opportunities from LinkedIn?