Susan Mills's Linkedin Analytics

Challenge Perspectives. Inspire Action. Design Human: Empowering change through empathy & results. My career is a testament to the power of blending creativity, curiosity, resilience, and empathy to thrive in the dynamic fintech & payment sectors, I've mastered the art of steering companies through transformative growth and innovation. Here's what defines my journey: From my early days in theater to a career in fintech, my path has been shaped by creativity, scientific inquiry, military discipline, and a deep dive into technology and systems analysis; all guiding me into product. These experiences have forged my ability to lead product management with innovation, resilience, and empathy. Startup Scaling: Spearheaded a fintech startup's growth from concept to market leader, achieving 10X growth within two years. Operational Excellence: Orchestrated a 40% efficiency boost in a mid-sized payment company through comprehensive operational overhaul. Innovation Leadership: Drove a product pivot that captured a new market segment, increasing customer engagement by 65%. High-Growth Environments: Proven success in scaling startups and energizing established firms to unstick what's stuck in their product innovation and deliveries. Cross-Functional Collaboration: Adept at fostering teamwork and driving product delivery across various channels.