Suzanne Bolland's Linkedin Analytics

As the Chief Customer Officer at Roubler, a leading cloud-based workforce management software provider, I am responsible for ensuring the highest level of customer satisfaction, retention, and loyalty across all segments and regions. With over 15 years of experience in operations and project management, I have a proven track record of delivering complex and large-scale projects on time, on budget, and on scope, while driving operational efficiency, quality, and innovation. I specialize in implementing operational and business change, leveraging my Prince 2 Agile Practitioner certification and my expertise in customer success, manufacturing process improvement, and service delivery optimization. I am passionate about staying abreast of emerging technologies and exploring new products that can enhance organizational outcomes and create value for our customers. I am also skilled in building and maintaining effective stakeholder relationships, both internally and externally, and negotiating favorable commercial and contractual terms. I thrive in a fast-paced and challenging environment, where I can lead, empower, and inspire my team to achieve excellence and exceed expectations.