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As a Global Quality Manager at Expedia Group, I leverage my Certified Professional Coach (CPC) and RSA CELTA certifications to enhance the journey of travelers and partners. With over 15 years of experience in Customer Experience and Service, I am passionate about enabling seamless progress and eliminating obstacles for our customers and partners. I am a seasoned Global Operations leader with expertise in both people and process management. I prioritize performance coaching to empower individuals to grasp the significance of operational excellence and its profound influence on the satisfaction of travelers and partners. I also bridge divides and foster collaboration among internal and external teams, ensuring the provision of unparalleled service quality.
Check out Suzanne Hume Meyer's verified LinkedIn stats (last 30 days)
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