Suzanne Kennedy's Linkedin Analytics

I grew up in software sales as the sales rep side kick helping customers understand our unique value proposition and showing them exactly how our offerings could help them optimize processes and solve business challenges. This journey led me to design thinking and helped me amp up my game even further by looking beyond explicit requirements and finding ways to unlock hidden potential for my customers so that they could drive even greater value for their customers. I completed my MA in qualitative sociology while leveraging my design thinking and sales expertise to assist large organizations with their innovation and customer experience initiatives. My MA in qualitative sociology, has given me a deep understanding of how human group life emerges and unfolds. This is important as it helps me question the status quo and develop better experiences for users and customers. If I can add value to your organization, please contact me directly at [email protected] Specialities: design thinking, account and sales strategy, presentations and software demos, facilitation, writing, big picture thinking, workshop design, customer experience, ethnography, reducing complexity, SAP software (CRM), emotional intelligence