Airvet

Client Success Manager

Level

Account Manager

Forma

• Managed relationships with high-value clients at Forma, ensuring successful product use and business goal achievement
• Developed and implemented strategies to drive customer satisfaction and retention
• Achieved a 20% increase in client retention rate through proactive customer engagement

Senior Customer Success Manager

Tivity Health

• Developed and executed strategic plans for C-suite relationship building with national franchise organizations such as Planet Fitness and Gold's Gym
• Successfully recruited new fitness locations into the  SilverSneakers® network, expanding partnerships and number of older adults served in metropolitan and rural areas 
• Negotiated contract terms with new and existing partners to drive revenue growth

Account Executive

• Managed relationships with nonprofit partners for the SilverSneakers® Fitness program, expanding partnerships and serving more older adults
• Developed strategic plans for C-suite relationship building with nonprofit partners (YMCA, JCC)
• Negotiated contract terms with partners to drive revenue growth and increase program reach

Provider Relations Liaison

Optum

• Acquired new corporate clients for total population health & wellness benefits
• Specialized in weight loss and tobacco cessation programs for mid-market employers
• Owned full sales cycle, from prospecting to implementation

Carewise Health

• Planned and implemented coaching activities, worksite wellness challenges, and group health coaching to promote employee health
• Organized biometric events focusing on nutrition, exercise, weight management, stress management, and smoking cessation
• Achieved a 15% increase in employee participation in wellness programs, leading to improved overall health outcomes

Worksite Wellness Coordinator

Gold's Gym

• Managed full sales cycle for corporate employee fitness programs at Gold's Gym, including prospecting, relationship-building, and contract negotiation
• Achieved President's club status for outstanding sales performance

The Around Campus Group (University Directories)

• Recruited, trained, and managed advertising sales interns for B2B advertising sales 
• Achieved $2M sales goal through 80% in person cold calling and 20% servicing existing business
• Developed strong leadership and communication skills in a fast-paced sales environment

Regional Sales Manager

The word "can't" doesn't exist in my vocabulary!

Proven in sales, customer success, network management, partnerships, and coming from behind for a win. 

Passionate about equitable employee benefits and partner with organizations of all sizes to modernize offerings.

Abundance mindset, naturally curious, enneagram 3w7.

Christian, Veteran spouse, Mom to four including triplets, 50 state marathon runner, 100-mile ultramarathoner and mediocre CrossFit enthusiast.  

Let's connect!

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