Solvay Brussels School of Economics and Management (SBS-EM) - ULB

- Strategic and operational management of 3 programmes
- Budget development and monitoring
- Marketing plan
- Leads management 
- Students/Participants recruitment and admissions
- Operations and delivery supervision
- Events organisation

Programme Manager

Coordination of 3 programmes in general management and specific industry: 
- Executive Master in Management
- Accelerated Management Programme
- Executive Master in International Associations Management
- Finance for Non-Financials (EN), Finance pour Non-Financiers (FR)

Programme Coordinator

Le Chatelain Hotel, Progress Hotel, Hôtel des Colonies, Hôtel Siru

Managing all groups reservations in a 4-hotel cluster organization: offers, contracts, rooming lists, site inspections, commission claims, invoicing

Groups Supervisor

Square Brussels Meeting Centre / GL Events

Administrative support to the Food & Beverage Manager and dedicated department

Assistant Food and Beverage Manager

Starwood Hotels & Resorts - Le Meridien Brussels Hotel

- Supporting, supervising and training the Events team
- Staff performance evaluation
- Creation and implementation of SOP's
- Liaison with the Starwood Cluster Sales and revenue department
- Liaison with operational services: kitchen, banqueting, restaurant, reception
- Task force as general cashier (07-10/2009)

Event Manager

Le Meridien Brussels Hotel

- Proposals and contracts (options, signed contracts, deposit payments, room attrition)
- Site inspections 
- Groups and banqueting handling: availability, qualification, meeting spaces optimization, operational supervision
- Rooming list and reservations

Groups & Conventions Coordinator

Task Force as Public Relation Coordinator (07-08/2002)

Reservations Coordinator

Receptionist

Experienced and client-oriented professional with a demonstrated history of working in the hospitality industry and higher education. Skilled in catering, sales, event management team management, community and social services. 

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