Architextures

Advisor

LawtechUK

I deliver the Product Experimentation and Product Fundamentals workshops as part of the LawtechUK First Steps and Scaler programs.

Speaker

Techscaler

I deliver Product Experimentation and Product Fundamentals workshops as part of Techscaler's First Steps and Next Steps curriculum. I also mentor early-stage founders 121 to help them with the challenges of founding and growing their technology startups.

Startup Mentor & Speaker

Barclays

Eagle Labs Mentor

Playvox

- Led the Customer AI team and the AutoQA initiative following the acquisition of my startup Prodsight.
- Expanded the Customer AI team from 3 to 8 individuals and acted as a line manager
- Developed the AutoQA strategy and oversaw the discovery and delivery for the initiative
- Launched AutoQA, the first global cross-product initiative for the company, which involved the collaboration of three product teams across the UK and Colombia.
- Defined and implemented a global product management process for PMs spread across the US, Colombia, Australia, and the UK.

Senior Director of Product Management

Prodsight (Acquired by Playvox)

Prodsight was acquired in 2022 by Playvox and became Playvox Customer AI.

Prodsight was a Customer Feedback Intelligence platform which helps companies deeply understand customer feedback across all channels - from support tickets to reviews. It offered real-time insights into customer issues via automated topic and sentiment analysis.

CEO & Founder

Yavi

- Led the discovery and delivery of a mobile employee communications product from inception to significant user traction in prominent high-street food and retail chains. 
- Defined the product strategy, milestones and roadmaps in close collaboration with the CEO and development team. 
- Acted as a product owner in all active projects which included iOS and Android mobile apps, schedule digitisation system, admin dashboard and a company website.  
- Informed decisions through regular user research sessions, usability testing, feedback analysis and usage analytics data.

Product Manager

Kotikan

Co-lead the exploration of a high-growth mobile product aimed at non-desk workers which led to a successful six person spin-out. Designed lean experiments, carried out customer development interviews and developed mobile and web products as part of an Agile development team.

Eventhread

Co-founded an award-winning personalised event discovery platform based on an affiliate business model. Drove the product vision, designed and developed the front-end and back-end of the platform and secured funds, resources, mentorship and office space for the business.

Co-Founder

Drumspace.co.uk

Ran an eCommerce business buying and selling brand new and second-hand drums and percussion instruments.

Owner

Seasoned entrepreneur and Product Leader with experience across B2B SaaS, AI/ML, and Mobile. Most recently I was a Senior Product Director at Playvox (Series B+ scaleup). Before that, I founded an AI text analytics startup Prodsight which I successfully exited in 2022.

In my free time, I mentor startup founders through Techscaler and Barclays Eagle Labs programs and run a newsletter called the Founder's Newsletter.

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