Afiniti

Part of Cisco Integrated client system troubleshooting squad to determine the reason for faulty calls from occurring and observe whether the call flow is problematic using SQL.
Performed extensive unit, feature, and integration of Afiniti products in internal and client labs before performing go-live in production.
Extensive understanding of the Afiniti product that ensures Enterprise Behavioral Pairing(EBP), for smooth and intelligent pairing of callers with agents.
Automating the processes of the organization using Python and other necessary tools

Software Engineer I

Zones IT Solutions

Associate Developer

OpenAIMP

•Gained experience and technical knowledge in working with real-time data transfer to a warehouse using Apache-Spark and connecting with Snowflake.  
•Used FEAST (FEAture STorage) for Feature Engineering.
•Used Koalas in place of Pandas for BigData.

AI Intern

I am a Software Engineer who considers himself as a dedicated lifelong learner and empiricist with a devotion for data-related fields. I possess a strong drive to identify the challenges and pursue effective solutions. I am a firm believer in open-source tools to encourage creativity and teamwork.
Looking forward to the opportunities to apply my learning concepts (let it be Machine Learning, Data Science, Data Analytics, Databases or coding in Python) to solve real-world problems :)

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