Pavilion

Director, Learn Operations

Spearheaded cross-functional projects by assigning specific duties that improved operational efficiency and drove revenue growth. Collaborated with stakeholders to develop long-term strategic plans for growth. Utilized prior data and forecasts of customer demand to set prices and credit terms for offerings, ensuring a confident and informed decision-making process. Implemented strategic goals and initiatives to align the company with its mission, values, and vision. Formulated long-term objectives while managing day-to-day operations.

Interim Director, Learn Operations

Managed student success, course design and development, and implementation of our expanding list of live and asynchronous courses/schools from three offerings to 22 courses/schools in 15 months. Created a seamless onboarding experience that enabled new colleagues to have an immediate impact. Mentored and coached four team members to help them thrive in their roles. Performed all of the functions of a Learn Manager at an exemplary level by creating project deliverables that were impeccably designed and implemented on or ahead of schedule.

Senior Learn Manager

Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives. Identified ways to improve efficiency in operations and implemented process changes. Fostered positive relationships with members through proactive communication tactics. Monitored customer feedback regularly to improve the overall experience.

Learn Manager 

Us In Technology

Dedicated Mentor providing personalized feedback, coaching, and interview preparation to help Mentees achieve their professional goals.

Mentor

Anlon Construction

Managed ten custom home construction builds through various stages of development. Improved documentation, bidding, and proposal efficiency while cultivating positive client communication. Oversaw $1M budgets for construction projects and effectively allocated resources within the organization.

Operations Manager

Vestas

Developed and led strategic communications while also managing day-to-day operations for
Vestas Americas. Supported and directly interfaced with the executive leadership team to align
strategies. Scope included internal and external audiences covering Vestas’ sales, service, and
other business functions in the United States and Canada. Developed regional communication
plans based on North American strategy, global marketing, and managed ongoing leadership
projects.

Communication Specialist

Supported the People and Culture Vice President of North America. Worked with functional leadership to identify key business objectives, align strategic goals for staffing, development, succession, and diversity. Provided guidance for positive performance management for all stakeholders and drove/monitored workforce planning.

HR Generalist

Acted as a liaison between employees, managers and human resources to resolve inquiries and ensure effective utilization of policies. Served as the primary resource responding to employee questions related to payroll, time reporting, benefits, master data, compensation, talent acquisition, and immigration and mobility. Provided administrative support to ensure customer service and regulatory requirements were met.

People & Culture Coordinator

Modis

Specialized in recruiting top market IT talent for premier clients throughout Oregon and SW Washington. Focused and excelled at locating talented candidates in the technology industry, successfully matching individuals with companies, and achieving account success promptly and continuously. Extended prior expertise in human resources and management, as well as quickly adapting to IT industry knowledge.

IT Recruiter

Kohl's Department Stores

Oversaw a high volume Fortune 500 department store with associates, customers, and daily operations including payroll, cash accounting, merchandising, sales reporting, analytics, conflict resolution, and store management.

Assistant Store Manager

Oregon State University

Taught numerous courses on Speech Communication. Lectured and taught hundreds of students the primary fundamentals of public speaking and the importance of communication for any future job or endeavor. Presented on informative speaking and proper use/structure of persuasive and impromptu speeches.

Graduate Teaching Assistant

Helped implement healthy lifestyle, social, and wellness habits as well	as acted as a counselor to increase self-esteem for children of all ages.

Administrative Assistant

Swan Island Networks

Responsible for all administrative customer service tasks, daily work reports, scheduling, and meeting preparation.

A seasoned people leader with a proven track record of success in diverse industries, from established corporations to dynamic startups. Passionate about building high-performing teams and fostering a positive work culture. Demonstrated expertise in operations, customer success, learning development, and human resources.

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