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Tam H.

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Healthcare leader who pride herself in having great energy, empathy and passion and expertise in the area of pharmaceutical, project management, rare disease, mental health, and other medical industry genuinely love what she does. Learning and growing has led to a fulfilling career in healthcare being top performer with 100% process improvement, customer satisfaction and data quality care. π‚π¨π§π­πšπœπ­ πƒπžπ­πšπ’π₯𝐬 - ✍️ [email protected] Collaborate on cross-functional projects closing out highly scale product projects, performance improvement, direct reports, audits, benefits management, data management, medical terminology has made me work hard. β˜… With my history of success in providing excellent healthcare services, I possess hands-on expertise, problem solving, strategies, self organize in leadership ability to collaborate with team members while working on highly scale projects, and meeting deadlines. πŸ† π‚πšπ«πžπžπ« π€πœπ‘π’πžπ―πžπ¦πžπ§π­π¬ β–Ή Credited as the β€œtop ten employees” out of 50 Reimbursement Counselor for demonstration of operational excellence with consistently processing patient benefits with 100% accuracy and zero errors exemplary performance productivity for meeting schedule deadline on projects $1M budget. β–Ή Achieved 95% success rate, counseling and advocating for patient regarding pre-qualification eligibility requirements for NC Stated funded program. β–Ή Directed the transition from paper charts to electronic medical records, transferring and scanning all documentation while training physicians and healthcare staff in the use of new (EPIC) Electronic Medical Record and Medical Management Software. π‚πŽπ‘π„ π‚πŽπŒππ„π“π„ππ‚πˆπ„π’ - Project Management β–ͺ️ Benefits Administration & Claims β–ͺ️ Strategic Planning β–ͺ️ Budget Planning & Billing β–ͺ️ Process Improvements β–ͺ️ Data Management β–ͺ️ Client Advocacy β–ͺ️ Medical terminology β–ͺ️ Pharmacy Benefit Management β–ͺ️ Training β–ͺ️ Case Management β–ͺ️ Operational Efficiency β–ͺ️ Scheduling πˆπ“ π’πŠπˆπ‹π‹π’ - Salesforce β–ͺ️ NCCare360 β–ͺ️ MS Office Suite β–ͺ️ Managed care β–ͺ️ ICD-9 Coding β–ͺ️ CPT β–ͺ️ NextGen β–ͺ️ Patient Plus β–ͺ️ Ceridian Dayforce Healthcare β–ͺ️ Electronic Health Records (EHR) β–ͺ️ Electronic Medical Records (EPIC) β–ͺ️ UNITE US β–ͺ️ Adobo Acrobat β–ͺ️ Google Calendar β–ͺ️ Zoom β–ͺ️ Slack β–ͺ️ SQL Centricity Practice Solution β–ͺ️ Patient Plus β–ͺ️ Google Docs β–ͺ️ SharePoint β–ͺ️ MS Teams β–ͺ️ Google Project Managementβ–ͺ️ Business Analyst β–ͺ️Data Management

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