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Healthcare leader who pride herself in having great energy, empathy and passion and expertise in the area of pharmaceutical, project management, rare disease, mental health, and other medical industry genuinely love what she does. Learning and growing has led to a fulfilling career in healthcare being top performer with 100% process improvement, customer satisfaction and data quality care. ππ¨π§ππππ πππππ’π₯π¬ - βοΈ [email protected] Collaborate on cross-functional projects closing out highly scale product projects, performance improvement, direct reports, audits, benefits management, data management, medical terminology has made me work hard. β With my history of success in providing excellent healthcare services, I possess hands-on expertise, problem solving, strategies, self organize in leadership ability to collaborate with team members while working on highly scale projects, and meeting deadlines. π πππ«πππ« πππ‘π’ππ―ππ¦ππ§ππ¬ βΉ Credited as the βtop ten employeesβ out of 50 Reimbursement Counselor for demonstration of operational excellence with consistently processing patient benefits with 100% accuracy and zero errors exemplary performance productivity for meeting schedule deadline on projects $1M budget. βΉ Achieved 95% success rate, counseling and advocating for patient regarding pre-qualification eligibility requirements for NC Stated funded program. βΉ Directed the transition from paper charts to electronic medical records, transferring and scanning all documentation while training physicians and healthcare staff in the use of new (EPIC) Electronic Medical Record and Medical Management Software. ππππ ππππππππππππ - Project Management βͺοΈ Benefits Administration & Claims βͺοΈ Strategic Planning βͺοΈ Budget Planning & Billing βͺοΈ Process Improvements βͺοΈ Data Management βͺοΈ Client Advocacy βͺοΈ Medical terminology βͺοΈ Pharmacy Benefit Management βͺοΈ Training βͺοΈ Case Management βͺοΈ Operational Efficiency βͺοΈ Scheduling ππ ππππππ - Salesforce βͺοΈ NCCare360 βͺοΈ MS Office Suite βͺοΈ Managed care βͺοΈ ICD-9 Coding βͺοΈ CPT βͺοΈ NextGen βͺοΈ Patient Plus βͺοΈ Ceridian Dayforce Healthcare βͺοΈ Electronic Health Records (EHR) βͺοΈ Electronic Medical Records (EPIC) βͺοΈ UNITE US βͺοΈ Adobo Acrobat βͺοΈ Google Calendar βͺοΈ Zoom βͺοΈ Slack βͺοΈ SQL Centricity Practice Solution βͺοΈ Patient Plus βͺοΈ Google Docs βͺοΈ SharePoint βͺοΈ MS Teams βͺοΈ Google Project ManagementβͺοΈ Business Analyst βͺοΈData Management
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