Greystar

Generate daily activity/weekly operation reports and deliver detailed insights to capital ownership group. Conduct detailed analysis of properties to assess market value, potential rental income, and overall investment viability. Plan monthly resident events as well as oversee property marketing and communication efforts.
- Successfully increased occupancy rates by as much as 13% by revamping all communication and marketing materials to attract prospects and current residents.
- Guaranteed seamless project delivery by executing Fifteen events and collaborating with third-party vendors.
- Executed over 43 leases, generated $800K in rental income, and achieved 50.5% conversion rate.
- Maintained 4.0 review rating for last six months by leading community efforts.

Leasing & Marketing

Baseball Entertainment

You know that feeling when you're up to bat, and the next one comes right down the middle... you connect... and you know that it's going over the fence and out of the park? You look over to see your teammates going wild, the fans in the stands jumping up and down, and the stadium sound effects going off in the background as you round the bases, waiting to be mobbed by your whole team back at home plate - what a feeling. What if we took that moment, and built an entire business around it?

Founder

Riverfront Pizzeria Bar & Grill

- Served guests in a fast-paced and dynamic fine dining environment, adapting quickly to changing circumstances and maintaining composure under pressure.
- Managed and served large groups and sections within the restaurant, including 10 section tables and up to 60-person parties, ensuring an outstanding dining experience for all guests.
- Exhibited a high level of attention to detail to flawlessly execute service and anticipate the needs of guests.
- Demonstrated exceptional memorization skills, being able to accurately recall and manage 12 guest orders simultaneously.
- Provided personalized recommendations and insights into our menu offerings, showcasing my knowledge and passion for our cuisine.
- Ensured prompt and accurate order-taking, communicating effectively with the kitchen staff to ensure a smooth flow of service.
- Upheld the highest standards of cleanliness and sanitation, adhering to food safety regulations and maintaining a pristine dining area.
- Collaborated with fellow team members, including hosts, bartenders, and kitchen staff, to deliver a cohesive and seamless dining experience for our guests.

Fine Dining Server

CarMax

Monitored market trends, competitor activities, and customer preferences. Guaranteed compliance with legal and regulatory requirements related to vehicle sales and financing. Educated sales staff about features and benefits of different car models. Supported customers in selecting appropriate cars based on needs, preferences, and budget.
- Streamlined sales process in close collaboration with cross-functional team, including finance, service, business office, and inventory departments.
- Resolved intricate issues and minimized operational disruptions by leveraging analytical problem-solving skills.
- Contributed to sales revenue exceeding $2M by assisting 110 customers throughout car buying process.
- Improved customer satisfaction by providing customized solutions tailored to meet specific requirements.

Sales Consultant

American Marketing Association

Designed and implemented personalized sponsorship strategies. Orchestrated successful events, oversaw weekly meetings, and offered guidance and mentorship to directors. Managed operational aspects of largest student-run organization on campus. Contributed to fundraising efforts to support chapter initiatives.
- Earned recognition by securing top positions in five regional sales contests and one national competition.
- Established UWM AMA sales team, resulting in 50% placement rate for sales internships within first year.
- Drove 55% growth in UWM AMA annual budget and achieved 33% increase in organizational sponsors.
- Received Campus Chapter's Sales Student of the Year title.

Vice President of Sponsorship

As a mentee under the Vice Presidents of Sponsorship, I:
- Actively contributed to decision-making in sponsorship, event creation, and internal competitions.
- Conducted end-of-year reviews with sponsors, discussed accomplishments and feedback from the current year and laid out plans and vision for the upcoming year.
- Co-founded the UWM AMA Sales Team with the VP of Sponsorship.
- Conducted weekly meetings for sales technique enhancement and competition preparation.
- Mentored younger students on the sales process.

Celebrated consistent team success in competitions:
- 1st place in UWM Sales Student of the Year.
- 2nd place at AMA International Collegiate Conference, New Orleans.
- 2nd place in Rite Hite internal sales competition.
- 3rd place in the UW-Whitewater sales competition.

Director of Sponsorship

American Marketing Association (AMA) at Lubar School of Business, UWM:
- Student-run organization within UWM's Lubar School of Business.
- Held weekly educational meetings and workshops.
- Covered topics like resume building, personal branding, and networking.
- Hosted guest speakers from reputable companies.
- Offered students opportunities to attend national AMA conferences.
As a member:
- Attended 5 external conferences.
- Participated in 11 internal events before pandemic restrictions
- Work my way up from Member to Director to Vice President role

Member

Apex Energy Solutions

- Completed a 3-week intensive sales training, earning the "AGOGE Certification."
- Engaged in direct marketing for Apex's Window Promotional Home Program.
- Used a targeted sales approach to identify homes in high traffic areas.
- Set appointments for Senior Sales Partners for window project quotes.
- Built trust and generated interest in cold leads through an educational approach.
- Represented Apex with professionalism and integrity.
- Researched Metro Milwaukee neighborhoods for potential growth.
- Planned daily trips and left detailed plans for expanding Sales Partners' presence.

Junior Sales Partner

RiverFront Pizzeria

Milwaukee Brewers

- Engage with fans and guests to deliver an exceptional game day experience at the Milwaukee Brewers ballpark.
- Provide warm welcomes and assistance, ensuring guests feel valued and informed throughout their visit.
- Address and resolve guest concerns with prompt and effective solutions, maintaining a positive and professional demeanor.
- Participate in promotional activities, enhance fan engagement, and contribute to a lively and entertaining atmosphere.
- Share extensive knowledge of the Brewers’ history, player statistics, and MLB rules to answer questions and enrich the fan experience.
- Assist in crowd management and direction, ensuring guests locate their seats and facilities efficiently.
- Collaborate with security teams to uphold safety protocols and ensure the well-being of all attendees.
- Collect and report guest feedback to management, aiding in the continuous improvement of customer service standards.
- Represent the Milwaukee Brewers brand with integrity, embodying the organization's commitment to quality and community connection.
- Adapt to a flexible work schedule, including nights, weekends, and holidays, to support the team's home game lineup and special events.

Customer Experience Specialist

I’ve built my career on creating winning strategies both on and off the field. With a foundation rooted in sales and customer satisfaction, I bring a competitive edge to fostering client relationships, driving sales growth, and executing innovative marketing campaigns.
 
A believer in the power of teamwork and the Agile methodology, I've consistently seen how flexibility, collaboration, and open communication transform project challenges into success stories. I use Agile principles not just as a project management approach, but as a mindset. 

I am always on the lookout for the next thing, seeking opportunities where I can contribute to a vibrant culture of performance and innovation.

Let's connect!

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