FNF Canada

o	Planned and managed migration projects from one data center to another.
o	Collaborated with the global team and stakeholders for a domain migration project from fnf.ca to fnf.com.
o	Managed a team of 5 onshore and offshore, with 2 direct reports.
o	Proposed and implemented server upgrade projects to be compliant and current with the latest critical, security patches.
o	Managed an environment with 200 plus virtual servers on Netapp San.
o	Conducted disaster recovery operation review meetings with key business stakeholders

Manager, IT Operations

Armstrong Fluid Technology

o	Managed a global team of Cloud, Network, Security, Helpdesk, Server admins, EDI & Middleware consultants that support mission-critical Operations, Infrastructure, and Networks, ensuring Business Continuity & Scalability for a user base of 1000.
o	Effectively utilized 3 large vendors to augment in-house technical expertise and managed resources.
o	Spearheaded the migration from on-premise to AWS cloud from Proposal, Planning, Execution & Optimization of Enterprise application servers, resulting in enhanced performance of applications and reduction of overall infrastructure cost by 40%.
o	Led post-migration activities including Disaster Recovery (DR) on Azure for the organization’s ERP (Infor LN), testing of Multi-Cloud communication by simulating a hybrid environment consisting of on-prem and cloud servers.
o	Proposed and Implemented the Single Sign-on (SSO) using OKTA (Azure AD) throughout the organization, ensuring a secured login to applications and faster access to both internal and external users.
o	Implemented project to enhance the enterprise network, Software Defined Wide Area Network (SD-WAN) globally with Cisco Meraki, including large-scale hardware (Dell Servers, Dell SAN) upgrade to the data center maintained in Toronto within a short period, ensuring minimal outage to the business.
o	Implemented MS-Intune Mobile Device Management (MDM) for all global mobile user communities.
o	Collaborated with the Sales & Engineering leadership teams to achieve substantial savings on T&L by establishing MS Smart hubs globally.
o	Executed the implementation of the Global Incident Management Tool (GoToAssist), providing the right channel for users to log incidents and service requests, resulting in quick turnaround time, and helping build the KEDB.
o	Reduced IT operation costs by 15%, by re-negotiating contracts and floating RFPs with multiple vendors, resulting in the creation of a pool of preferred vendors for the organization.

Global Manager - Infrastructure & Operations

IT PROGRAM MANAGER – INTEGRATIONS/IMPLEMENTATION.

-Managed a team of Project Leads, based out of Singapore, India, the UK, and Canada, to deliver multiple IT Integration and Migration Projects. Is accountable for the global GE Energy Connection and Rail businesses, Integrated an AR volume of $ X BN.
-Partnered closely with client ERP teams (Oracle, SAP, JDE), and vendor teams to develop & integrate GE AR feeds.
-Piloted SOA implementation for different AR models to integrate big dollar projects of GE Rail. 
-Established multiple AR backfeed processes which are closer to real-time, using the AGILE project methodology.
-Managed to change priorities and worked to complete project delivery within defined timelines.
-Responsible for IT due diligence, approvals, setups, testing, cut-over, and post-production support. Collaborating with stakeholders.
-Part of the working group that defines and agrees on the future Project Pipeline.

IT APPLICATIONS GLOBAL SUPPORT LEADER Sep 2005 – Apr 2013

-Led a team to support GE’s Global Accounts Receivable (AR) program, managing multi-billion dollar receivables.
-Led the optimization of the batch process which reduced the application downtime by 30%.
-Created standard support processes and procedures for handover of development & client integrations worth $X BN USD annually.
-Completed project worth $X MM USD for Infrastructure move and upgrade of 3 UNIX machines, and 15 virtual windows servers.
-Implemented software upgrades for UC4, Oracle, and Micro Focus COBOL on non-production and production servers without any disruption to users.
-Partnered with the business continuity leader to develop the entire IT Disaster Recovery Plan, tested and coordinated the Recovery Time Objective and Recovery Point Objective
-Ensured all processes are followed with rigor to meet SOX Level 2 status.
-Primary point of contact and support for senior leadership and global cross-functional teams.

IT Program Manager

Technicolor

Enhanced and maintained an application that is used to scan Reels, Storage and Dispatch. The application is used
in different locations such as Europe, U.S., and Canada
Key Accomplishments
 Analyzed and proposed solutions for problems relating to production, processing, and reporting and provided a flow-chart along with detailed logic specifications
 Translated requirements into detailed specifications for program/system/report changes
 Established interfaces with scanning software that reads bar code for automatic closure of shipments

Sr.Support Developer

An accomplished Technology Leader with 20 years of a proven record of success in Business Strategy, Change Management, Vendor Management, Planning, and Execution, specialized in building dynamic global teams, enabling them with optimized and efficient processes and technologies that result in better collaboration, synergy, and rapid growth.

Specialties: Leadership, Coaching, Project Management, Vendor Management, Change Management, Incident Management, Asset Management, and Technology.

Industries: Information Technology, Commercial Financial Services, Manufacturing, Insurance.

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