Self Employed

Translate business objectives into research steps using questionnaires/ virtual focus groups
Work cross-functionally to build relevant primary research collection tools for customers
Identify and collect relevant data points such as Demographics, buying habits, needs, price points, Pricing structures, current tactics, and sales channels
Construct and maintain a central database for recording market data (Excel/ Smartsheets)
Provide visual decks for client understanding
Deploy statistical modeling techniques to analyze data and forecast future trends 
Prepare and submit a report to clients that summarizes funding in a digestible, graphical, and actionable manner (clients may contract for more than one report)

Freelance Market Research Analyst

MATRIX Resources - COX Enterprises 

Create, maintain, and continuously prioritize product and/or release backlogs, and conduct backlog refinement sessions with
respective Scrum team
Created and presented project-planning documents to director-level management for service catalog items using ServiceNow
Evaluated and provided enhancements to existing processes for improved performance, promptly addressing operating problems
as they arise. Defined logical structures for department financial systems, ensuring smooth functionality and coherence across the
Shared Services Department.
Gathered business requirements and provided technical design for ServiceNow updates/ maintenance
Provided functional knowledge and implementation of ITSM frameworks.
Provided excellent communication skills, both verbal and written, enabling clear and effective interaction with team members,
the public, and management.
Provide KPI/ feedback related to C2B interactions; Driving innovative ideas that aided in solutions
Performed proficiently in operating modern office equipment, including computer systems and specialized software applications
including but not limited to SmartSheets, EmailNow, PowerBI, etc.
Managed intake/ resolved tickets within ServiceNow . Provided visual deck reports for upper management/ stakeholders

Business Analyst II

Qualinfotech Solutions Inc - Arizona Public Service 

Responsible for providing quality assurance support for the implementation of IBM Maximo for Supply Chain transformation for
Utility organization that includes work orders, purchase orders, warehouse management, vendor management, and procurement.
Applied application knowledge of Maximo work order, asset management, inventory management, and purchasing disciplines to
test case creation and requirement remediation cycles.
Maximo systems application programming utilizing a proven methodology.
Assist with the administration of our Atlassian tools
Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, pre-approval,
and other regulatory requirements.
Created and executed test cases for manual testing and as inputs to test automation
Track and report on key performance indicators, such as product quality, team velocity, and return on investment, to support
data-driven decision-making and to continuously improve product development effort Provided process documents updates
related to Maximo application updates.
Implement Atlassian Tools (Jira) upgrades, and partner with other DevOps to coordinate infrastructure maintenance and system
migrations

Quality Assurance Coordinator/ Business Analyst 

State Farm Insurance

Delivered quoted premium rage for potential customer based on risk analysis, market availability and department compliance for
Property & Causality Insurance Lines
Responsible for enhancing and maintaining tools and delivery methods for various training programs while identifying and
monitoring PMO success metrics
Efficiently developed client to business relationship by way of market efforts and demographics.
Conducted meetings to provide data requirements to upper management regarding process improvements, key outcomes, actions
and updated process resources
Conducted program/project health checks to ensure metrics were met
Strong independent work ethic
Strong collaborative team efforts
Decreased variance across P&C Auto departments by 12
Assessed business processes and identify ways to boost improvement
Analyzed and assessed functional and organizational activities

Learning Delivery/ Jr Business Process Analyst 

Provided underwriting for Property and casualty personal and business lines
Applied advanced knowledge of insurance operating systems used to assign rate, code, and tracking management to new and
existing policies and applications
Calculated risk level and acceptable risk thresholds by reviewing applications for coverage and loss control reports
Contributed effectiveness and efficiencies for overall underwriting processes
Created MACRO excel reports that impacted 40K employees and were used to increase efficiency across Personal Lines business
Excellent written and verbal communication
Data Entry departments
Identified portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure

Property and Casualty Underwriter 

PSI Services LLC

Insurance agent application processing
Reviewed and entered agent application for approval or denial 
Contacted elected agency for agency approval
Approved or denied applications based on state requirements • Offered temp to hire once the temporary contract ended

Data Entry and Application Processor 

Amigo Auto Sales Inc

Preformed skip tracing on all financed vehicles
Contacted financed customer's insurance holder to confirm coverage • Negotiated payout claims with insurance companies
17% increase in payouts
 Promoted to Team Lead, leading a team of seven

Insurance Claims Representative 

Results-oriented and skilled BA/ Product Owner committed to working with Agile Teams to advocate for the product vision in the organization. I possess the skills to collaborate with a wide variety of stakeholders, with the goal of defining product vision, strategy, and schedule. Seeking a challenging role as a Product Owner  in a forward-thinking organization where I can leverage my knowledge and experience to drive operational efficiency and facilitate informed decision-making. My goal is to apply my strong analytical skills, proficiency in SDLC methodologies (including Waterfall and Agile/Scrum), and ability to identify opportunities for improvement to enhance organizational performance. I am dedicated to uncovering weaknesses in manufacturing and development efforts and providing actionable business intelligence and practical enhancement plans for sustainable growth.

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T'ante' P.'s Linkedin Analytics

T'ante' P.

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T'ante' P.

Want to drive more opportunities from LinkedIn?

T'ante' P.'s Linkedin Analytics