Elevance Health

Manager, Sales Account Specialists

The Cigna Group

Program Management, Senior Manager - Enterprise Operations PMO & Change Enablement 

Evernorth

Senior Manager, Buyer Enablement & Sales Messaging 

Cigna Health Benefits

People Leadership. Proposal Process Management.  Content Development.  Strategic Insights

Manager, Sales Effectiveness- Proposals 

Bridgewater Associates

Bridgewater is the world’s largest and most successful Hedge Fund. Bridgewater’s success was achieved by having great people operate in a culture of radical truth and radical transparency. Today, Bridgewater manages about $160 billion for the most sophisticated customers in the world.

I was part of PMO team who supported Strategic Planning and Office of CEO functions, as well as supported the Head of Business Finance.

Program Coordinator, Office of the CEO

MetLife

Sr. Marketing Consultant

Relationship Manager Established Business and New Sales	
Manage multiple sales and marketing initiatives to drive business acquisition and growth for Established Business Accounts.

Marketing Program Manager

Oxford Health Plans

Provider Relations / Network Management and Provider Contracting
Created and Maintained positive relations with participating physicians and practice management staff. 
Pro Actively Educated providers and office staff on company policies and procedures.
Coordinated resolution of escalated Provider Service issues and requests.
Recruitment of non participating providers in an effort to expand current network.
Responsible for all aspects of territory management, including managing projects, performing site visits, and knowledge of industry trends and competitive data. 
Team Lead responsible for Coordinating Network Management training, education, and roll-out of new processes resulting from the Oxford / UHC merger.   
Managed the network in New Haven County, for both Oxford and United Healthcare. Worked directly with groups such as Yale Medical, Pro Health Physicians, and the Yale IPA.

Network Account Manager- Provider Relations 

Webster Insurance

Utilized various rating systems to determine benefits and pricing.
Responsible for marketing all prospective and renewal business.
Created all group specific insurance proposals, PowerPoint presentations, various forms and employee communications.
Handled all aspects of new client and group policy implementation.

Account Manager

Blue Cross Blue Shield

Major Accounts/ Union Business 
Main client contact for all service issues, including issues occurring with claims, billing and all benefit inquiries.
Proactively communicated with clients to ensure service satisfaction, and identified any potential problems.
Developed goals and action plans to resolve any client issues, and continued follow up until resolution.
Worked closely with Account Executives in ensuring smooth and timely new case implementation, client renewals and terminations.
Assisted Account Executives with retention efforts by building relationships with clients and brokers and providing ongoing, proactive service and support.

Account Service Representative

Experienced people leader with a proven track record, adept in leading high-performing teams towards strategic objectives. Excelled in change management and organizational development, fostering strong stakeholder relationships, and driving operational excellence. Skilled in project management, ensuring seamless transitions and exceptional talent growth.

Taplio

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.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Tara Merola, MSM's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Tara Merola, MSM's Linkedin Analytics