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PROFILE A seasoned professional with over 30 years of working experience. Played major roles in architecting internal controls and heading audits. Proven track record in heading and conducting business process re-engineering/improvement projects and successfully developing, testing and implementing core banking system (T-24), digital banking solutions. ACHIEVEMENTS 1. Reviewed and Audited various Areas of Business. 2.Recommended and implemented various improvements in Banking Systems using BPR/BPM Techniques. 3.Core Banking System (Temenos) Retail Banking related modules developed, tested, and implemented. 4. Prepared and reviewed SOP’s, Guidelines and BRD,s related to Numerous areas (including Anti Fraud, Anti-Money Laundering, Retail Banking, Consumer Banking etc.) based on Risk and Control Efficiency. 5. For customers’ online access, developed and implemented Offsite Account Opening facility and provide assistance in development of Website Account Opening facility. 6. Developed and implemented various other software such as Nostro Reconciliation, Interoffice Reconciliation, Procurement, etc. 7. Developed an Innovative Tool for preparation of BRD’s, SOP’s and for Process mapping with least efforts. 8. Investigated various Fraud and Money Laundering cases. 9. Conducted and Lead Training for Core Banking Systems, Anti-Fraud and Anti-Money Laundering. 10. Quick and Better Learning through Self Developed Innovative tools such as process mapping tool, mind mapping tool and ChatGPT prompt engineering. 11. Learnt and used soft skills such as Managing Difficult Conversation, Conflict Prevention & Resolution, Decision Making, Problem Solving, Habit Changing, Motivation and Psychological Safety for improved team productivity, etc. Created a revolutionary framework of Requirement Analysis for Software Development through which Business Requirement can be gathered within minimum time and with least gaps and ambiguities. You can edit process maps within least time. This tool drastically reduces time for frequent Meetings and Discussions which ultimately results in huge cost saving and fastest systems improvement. Expertise in converting of Information into mind maps and flowcharts. These maps results in Quicker Reading, Fast Understanding, Reduced Automation Cost, Reduced Training Cost, Easy update, Decrease in Questions to Managers, Improved and Efficient Compliance.

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