Tariq Siddiqui's Linkedin Analytics

As an accomplished professional with a wealth of experience in technical support, agile project management, and customer service, I have honed my ability to drive infrastructure and application integration, streamline team collaboration, and enhance workflow efficiency. My expertise lies in diagnosing and resolving complex service issues to ensure the delivery of optimal services. I am proficient in administering state-of-the-art cloud conferencing technologies such as Zoom and WebEx, ensuring high-quality, reliable user experiences. My passion for technology extends to developing and delivering comprehensive user training programs, thereby enhancing organizational communication capabilities. I am adept at managing both software and hardware upgrades, effectively bridging the gap between technology and its users. Holding the title of Certified Scrum Master, I have demonstrated my ability to eliminate team-level obstacles, provide mentorship in agile practices, and generate critical metric reports to support informed managerial decision-making. With pride in my track record of leading service desk operations, fostering staff development, and implementing data-driven operational improvements, my commitment lies in nurturing a culture of continuous improvement and spearheading strategic initiatives for elevated service excellence. Driven by the challenge of blending technology with customer needs to deliver not just solutions but also experiences that drive growth and satisfaction, I invite you to connect with me. Additionally, as a Volunteer Captain at Feeding Tampa Bay since 2014 and a Fundraising Coach/Mentor at The Leukemia & Lymphoma Society since 2015, I bring my skills to overseeing event training, enhancing communication in multiple languages, and providing expert guidance for critical research and patient support. Let's explore how we can drive technological excellence, service innovation, and meaningful community impact together.