Data Analyst

Careerist

*	Team Lead in Quality Control and CRM-operators teams
*	Build assignation process from scratch. That allowed to improve workflow of   Sales Agents
*	Build new scoring system that correlates with Sales regulations documents
*	Improved communication of QC with Sales and Marketing teams
*	Improving Sales processes.

Sales & QC Analyst

Main responsibilities:
*Preparation of a plan-factor analysis of sales for CSO;
*Preparation of presentations, reports and operational analytics at the request of managers/related functions;
*Research and search for problem areas in case of non-fulfillment of the sales plan;
*Control of correctness and timeliness of data preparation from quality control and CRM operators: reports, planning, presentations;
*Order control in CRM;
*Managing a team of CRM operators;
*Performing CSO tasks.

Sales Analyst

Mentorama

During my work with this project I did: 
• Collection and analysis of sales data.
• Preparation of sales reports, market research, as well as other information materials on the results of work.
• Working with big data together with the development department
• Description of business processes related to sales: customer search, communication with them, points of interaction, feedback, guarantees, loyalty programs.
• Working closely with the sales team and marketing department, providing advice and metrics.
• Searching for opportunities to optimize business processes

Visitant

System Administrator

Experienced data analyst skilled in extracting valuable insights from complex datasets. With over a year of experience in Data analysis, I have collaborated closely with Sales and Marketing teams. I possess expertise in creating sales processes from the ground up and enhancing existing ones. Committed to continuously improving data analysis techniques and staying updated with emerging industry trends.

Taplio

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