Briq

Briq | Brilliance at Work. Is focused on making the lives of construction financial professionals easier and their companies more profitable. Briq is a Corporate Performance Management Platform built for the complexities of construction financials. Working in harmony with the rest of your systems, briq drives a potential 8% return on profit by reducing busy work, reducing technology spend and providing instant insights. Simply put, you'll make more money with briq. When you think briq: think profit, just more of it.

SVP of Customer Success

owl.co

Owl is an AI driven insurance technology platform that scours thousands of data sources to detect fraud and identify risky behavior, then provides a robust workflow for analysts to review the data and escalate to other teams.

In this role, I'm focused on building out our Implementation, Customer Success and Support teams and ensuring customers are maximizing the value gained from using our platform.

VP of Customer Success

Outreach.io

Outreach enables sales organizations by optimizing and automating their communication process for both outbound and inbound leads. Outreach provides a unified communication platform with an intuitive interface that helps sales reps communicate more effectively through any channel, and provide managers with the tools to monitor and improve their team’s performance.

Voted the #1 "Best product for sales" in 2020, G2 Crowd

Head of Professional Services

Sinch Engage (formerly Vehicle)

Vehicle is a personalized video and media platform specializing in delivery to mobile devices (MMS, Push, Email & Digital Ads). 

Fortune 500 brands use Vehicle to deliver dynamic, personalized video to connect with customers on a 1:1 scale.

Vectorform

Responsible for ensuring all team's revenue targets, client campaigns and client satisfaction goals were met  with Vectorform's key accounts.

VP of Services

Responsible for managing the sales process, workflow and key relationships with many of Vectorform's Fortune 500 accounts, Taylor utilizes his strong technical understanding of software development, interactive design, and emerging platforms, to help clients create innovative solutions that capture market share.

Director of Services - West

Strategy | Design | Technology

Vectorform is a full service interactive agency that finds ways to connect brands to an inspired user experience. Specializing in multi-platform interactive design, Vectorform aims to lead the charge in designing and developing innovative experiences for emerging technology platforms.

Within the Interactive Project Manager role, my key responsibilities included:

• Spearheading the project plan generation, maintenance, and execution phases of multiple agile software development projects.
• Assisting in the coordination of client-side and back end developers through the utilization of multiple project management tools to deliver against project plan on time and on budget (BaseCamp, MS Project, Excel, Sharepoint, etc...)
• Maintaining a communicative and transparent approach to scope and risk management
• Liaising between multiple stakeholder groups (client, project sponsor, internal project teams, account management) 
• Created FTE and project cost estimate generation through adherence to accurate resource allocation projections
• Generated proposals centered on new business development opportunities, and subsequent SOW documentation.
• Experienced performing validation/QA efforts according to product specific test scripts

Sr. Technical Project Manager

R2integrated

Worked with internal teams to achieve the highest level of client satisfaction, ensuring on time, on budget, high quality delivery of programs and digital marketing assets.

Some key points of my role were:

• Preparing and maintaining project documentation: project plan, status reports, and resource requirements. I also work with the digital production teams and internal subject matter experts to forecast workload and scheduling needs. 

• Actively managing many aspects of the project: scope, issues/risks, schedule, budget, quality, communication, team and client relationships on a daily basis.

• Coordinating resources from multiple teams in multiple locations, such as digital marketing, creative, and technology.

• Communicating internally and externally with professionalism, courtesy and credibility.

Sr. Interactive Project Manager

True North Service

• Acted as the primary business contact for True North Service and managed over 125 client relationships. 

• Handled program orientation for new clients, issue resolution, on-boarding direction, and day to day partner relations.

• Worked directly with Business Strategy, Development and Marketing teams to expand business partnerships and ensure clients needs were being addressed.

• Internally acted as a liaison for partners and maintained strong communication within our internal ops team. 

• Collaborated  with the Test Manager, Test Leads and Platform Specialists in order to troubleshoot issues and help make key decisions during development processes.

Technical Account Manager

Taylor is a seasoned SaaS executive, passionate about building exceptional post-sales teams at high growth startups. Over the last 15 years Taylor has been focused on utilizing AI, Automation and Workflows to drive transformational change throughout legacy industries (Construction, Insurance, Sales, Telecom, Automotive).

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