Intuit

- Managed a portfolio of 1,000+ mid-market and enterprise clients using Intuit’s SaaS tools (QuickBooks, Mailchimp, Enterprise Suite) to drive adoption, satisfaction, and long-term retention
- Achieved a 100% client retention rate, guiding customers through key lifecycle milestones and leveraging strategic reviews to unlock growth and value
- Executed a hunter + farmer strategy, identifying pain points and closing cross-sell and upsell opportunities within complex accounts
- Supported the GTM launch of Intuit's Enterprise Suite as part of the beta team, collaborating cross-functionally to drive early -stage adoption and feedback

Strategic Account Manager, Mid-Market

TeamSupport

. •	#1 Account Manager company-wide, generating 22% of total company revenue and exceeding peer average by 182%
	•	Closed $1M+ in upsells through strategic expansion, executive alignment, and personalized product strategies
	•	Drove 95% retention by conducting QBRs and acting as the trusted partner for product roadmap and renewal alignment
	•	Spearheaded new renewal process framework across sales org—boosted efficiency, satisfaction, and forecast accuracy
	•	Delivered custom product demos and business cases to enterprise decision-makers, increasing close rates and upsell velocity
	•	Promoted from Major Account Manager after first year for consistent overperformance and leadership impac

Senior Account Manager, Major Accounts

Major Account Manager

Gartner

Promoted to Account Executive after 1 year based on strong sales execution and strategic growth of assigned territory
	•	Achieved 200% of quota in 2019 and won Winner’s Circle designation
	•	Retained and grew mid-sized enterprise clients through insights-driven strategy sessions with CIOs and tech leads
	•	Delivered Gartner research and best practices to C-level executives, positioning Gartner as a strategic business partner
	•	Facilitated peer networking and customer events to increase stickiness and client value realization

Account Executive 

As a Gartner Account Manager, I consult with midsize business CIOs and C-Level Executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Gartner's mid-market research products and services. We advise thousands of business and technology leaders around: 

2019 Gartner Winner Cirlce Achiever 
2019 200% of Quota

• Building success road maps for your key initiatives
• Selecting the right technology products at the best pricing and terms
• Benchmarks to determine what’s working and what isn’t
• Connecting with valuable peers 
• Empowering yourself and your team through professional development

Account Manager

AppFolio, Inc.

Business Development Representative

- Prospect New Clients
- Cold Call potential clients
- Start Sales call and start sales conversation
-Meet and exceed daily KPI's
- Attaining monthly goals

Sales Development Representative

MultiView

Full Sales Cycle from the call to the close
Cold Called potential clients. 
Managed a current book of business and handled retention 
Setup live demos and perform live demos over the phone 
Give marketing advice on Ad placements and best practices based on successful campaigns. 
Hit daily and monthly Metrics

Senior Marketing Consultant

ACTIVE Network

●        Promote products and services to potential customers
●        Cold-call prospective clients
●        Build lasting relationships to assist with the sales process
●        Conduct E&I discussions
●        Lead and assist with demos
●        Sale with a consultative approach
●        Meet and exceed daily, monthly and quarterly goals 


Skills Used
Microsoft Office
Strong Verbal Communication Skills

Marketing Development Rep

New Benefits

Account Executive

Quick International Courier

•	Handle inbound phone calls from drivers with updates on shipments
•	Monitor routing of shipments 
•	Ensure shipments are picked up or delivered in a timely fashion
•	Keep in contact with customers to keep them informed on their shipments 
•	Handle any issues or delays that shipments may encounter on route to destination

Logistics Coordinator

LaserShip

In my field I take phone calls for shipments  that are currently en route to their designated locations or that need to be set up and take care of. I monitor the flights or cars the shipments are in as well as keep customers updated on those shipments. Stay in constant contact with drivers through phone calls to make sure that they are on time to all pick ups and deliveries of said shipments

Enrollment Counselor
	Utilized lead list to call prospective customers, sharing information with them about K12and its numerous product offerings.
	Prioritized leads available, based on time zones, enrollment availability, lead received time, to make most effective use of calling time relative to sales potential.
	Built rapport, trust and respect to secure business. Met quarterly goals and sold above 70K with 75% productivity.
	Requested and closed the sale of the parent/responsible adults relative to the best solution for their situation.
	Entered all prospect and contact data including detailed notes into the Sales Force Automation (SFA) tool provided, on a timely basis with accuracy.
	Met departmental levels for phone productivity, prospects, enrollments received, enrollments approved, withdrawal rate, phone productivity, call quality, customer satisfaction, customer loyalty, rep attendance and rep schedule adherence.

Enrollment-Consultant

I’m a Strategic Account Manager with 7+ years of experience driving retention, revenue, and relationship depth across high-growth SaaS and enterprise accounts. From owning a 1,000+ client portfolio at Intuit to generating over $1M in upsell revenue at TeamSupport, I’ve consistently built long-term client partnerships that scale.

I’ve led go-to-market efforts, rebuilt renewal workflows, and executed expansion plays with C-level executives across finance, tech, and operations. I don’t just retain clients—I grow them.

Whether it’s onboarding a new product suite, handling complex contract negotiations, or turning a renewal into a $500K upsell, I bring energy, insight, and execution.

Let’s connect if you’re building a client-first team that wins through value, not volume.


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