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I help teams make better decisions by asking thoughtful questions, surfacing the right insights, and translating what we learn into action. At Chili Piper, I lead research and help inform strategy across our product and go-to-market teams. That means uncovering how our customers think, spotting patterns in messy feedback, pressure-testing ideas early, and guiding the team to prioritize what matters. I work closely with our Co-CEOs, product leaders, and design team to derisk decisions, shape roadmaps, and keep the customer voice front and center. Some recent work I’m proud of: - Helping define Chili Piper’s pricing strategy through customer + market research - Synthesizing competitive intel from Gong calls to improve win/loss insights - Driving product roadmap decisions across 5+ teams with evidence-based research - Scaling research operations through Rally UXR and enabling PMs/designers to run their own studies Outside of work, I’m usually reading on the couch, experimenting in the kitchen, planning the next national park hike, or brewing a new batch of beer. I also remain deeply (and often painfully) loyal to Chicago sports. Always happy to swap stories or book recs. Let’s connect. 🍻
Check out Taylor Jennings 's verified LinkedIn stats (last 30 days)
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