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My love for startups began shortly after joining Qualtrics - a few months post-Scott's basement. So many lessons were learned from scaling Qualtrics from 18 employees and less than 100 customers to over 4,000 employees and over 12,000+ customers, from a basement company to an $8.5B SAP acquisition, and one of the fastest companies to $1B in revenue in the history of SaaS. When I started, ARR was ~$1M. When I left, it was ~$730M, and the teams I was fortunate to start/be a part of contributed to ~$150M+ of that overall number. I believe three key elements of a successful team fuel these results: people, processes, and resources.
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