Matmarket LLC

The Global IT Director at Matmaket holds a pivotal leadership role, overseeing the organization's entire information technology strategy and operations. 

Roles and Responsibilities
Strategic Leadership
•	IT Strategy Development: Formulate and execute a comprehensive IT strategy aligned with Matmarket’s business goals and objectives.
•	Innovation: Drive technological innovation to support business growth, operational efficiency, and competitive advantage.
•	Digital Transformation: Lead the digital transformation initiatives to modernize IT infrastructure and applications.
IT Operations Management
•	Infrastructure Management: Oversee the global IT infrastructure, including networks, servers, and data centers, ensuring high availability and reliability.
•	Application Management: Ensure the effective deployment, maintenance, and support of business applications.
•	Service Delivery: Establish and maintain high service levels for IT support and service delivery across all global locations.
Security and Compliance
•	Cybersecurity: Develop and implement robust cybersecurity strategies to protect the organization’s data and IT assets.
•	Compliance: Ensure compliance with relevant laws, regulations, and industry IT and data management standards.
Team Leadership and Development
•	Leadership: Lead and mentor the global IT team, fostering a culture of collaboration, innovation, and continuous improvement.
•	Talent Development: Identify and develop IT talent, ensuring the team possesses the skills and expertise to support Matmarket’s goals.
Budget and Resource Management
•	Budget Planning: Develop and manage the global IT budget, ensuring cost-effective use of resources.
•	Vendor Management: Oversee relationships with IT vendors and service providers, negotiate contracts, and ensure service quality.

Global IT Director

Infosys Compaz Pte Ltd

iCompaz is a joint venture between Infosys Limited and Temasek Holdings, both global leaders in their respective industries. The JV was created exclusively to bring Digital Transformation capabilities and international skills to the ASEAN market. 

Key Responsibilities
•	Provide Microsoft Exchange Mail on-premise environment on a virtual hosting platform
•	Manages mailbox and distribution list per specific requests (creation, changes, and deletion). Manage mail forwarding configurations
•	Provide monthly, quarterly, and yearly reports on message processing trend
•	Monitor and report on mailboxes number and the statistics of the mailboxes
•	Monitor and report on administrator activity and the mailbox permission
•	Perform preventive and scheduled maintenance with software patches, fixes, updates and any other significant release changes
•	Input on high-level pre-project assessment and feasibility studies.
•	Plan upcoming projects with various stakeholders to ensure synergies for deployment.
•	Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approach, implementation details including technical knowledge, project staffing headcounts, and project man-day costs for the work plan.
•	Review risks to ensure that projects are completed on time, meeting requirements and within budget.
•	Conduct prioritisation of projects in the work plan and ad-hoc projects.
•	Oversee to ensure that SLAs are met.
•	Oversee a portfolio of projects ensuring they are delivered according to plan (cost, quality, time).
•	Manage vendors contracted for project delivery or operations together with program teams.
•	Determine resource allocation matters such as headcount and location deployment of project teams.
•	Formalise SLAs with users.
•	Report portfolio of project development and maintenance activities to CIO.
•	Track KPIs and ensure compliance with target ratings.

Assistant Vice President End User Computing

IHiS (Integrated Health Information Systems)

As the Senior Manager of Service Design Unit – Product Technology and Site Reliability Engineering, I am responsible for creating a bridge between development and IT operations. I use automation tools to solve problems by creating a scalable and reliable system.

Key Achievements
•	Identify and prepare technology refresh for more than 1,000 systems with the End Of Support Process document.
•	Manage the capacity planning for more than 4,000 systems with the Capacity Planning Process document.

Key Responsibilities
•	Balance feature development velocity and reliability with well-defined SLOs
•	Run the Production environment by monitoring availability and taking a holistic view of system health
•	Drive incident management process and support a blameless post-mortems culture
•	Partner with development teams to improve services via rigorous testing and release procedures
•	Participate in system design consulting, platform management, and capacity planning
•	Create sustainable systems and services through automation and uplifts
•	Defining key metrics and measurements for organisations to evaluate their impact, supporting them to use this data to iterate what they deliver 
•	Evaluating the cost of a service delivery 
•	Co-designing with our clients and communities to design new service models and value propositions, defining how organisations can re-organise themselves to deliver 
•	Analysing and directing how organisations need to change to deliver more effective services 
•	Supporting teams and organisations to develop the cultural conditions, practices, and rituals to design user-centred services 
•	Teaching organisations how to design better services and to provide coaching to develop these capabilities, outlining where this is best placed in an organisation

Senior Lead Engineer, Product Tech and Site Reliability Engineering

Movement for the Intellectually Disabled of Singapore

Organization structure 
•	Total strategic and management responsibility 
•	Reporting to a chief executive or other senior executives 
•	Taking day-to-day operational responsibility for IT 

Management 
•	Recruits, trains and manages a team of IT staff, hiring people with the skills needed to operate and support a wide range of IT resources, including desktop and laptop computers, printers, telephone systems, data centers, servers, and networks. 
•	Securing the data and the IT systems 
•	Identifying security vulnerabilities and eliminating them with strategic solutions that increase data security
•	Personal Data Policy 
•	BYOD

Cost Control
•	Meeting the organization’s IT needs within agreed annual budgets 
•	Control or reduce costs wherever possible while maintaining a high level of service to users 
•	Outsourcing management of the infrastructure to an external service provider and reducing the size of their internal support team.

Investment
•	Upgrade systems or invest in new technologies to maintain operational efficiency 
•	Increase available IT resources to meet peak demand by users. 
•	Vendor Management

Business Focus
•	Aligning IT with business needs helps the organization streamline business processes, improve productivity and increase competitive advantage. 
•	Directing and supporting the implementation of new software and hardware
•	Identifying and recommending new technology solutions
•	Managing the organization’s help desk (internal, external, or both)

Management | Strategic Planning | Job Design | Reporting | Recruit | Training | IT resources | Desktop | Laptop | Tablet | Printers | Telephone | IP Phone | Pbx | Data Center | Servers | VM | HyperV | VDI | Network | Data | Master Data Management | ERP | CRM | Personal Data Policy | Budget  Help Desk | #LBFalumi | #ᴛᴇckChoɴg

Head, Operations and Technology Integration

NYK Automotive Logistics (China) Co Ltd

Key Focus Area
1. Responsible for the technical direction of NALC.
2. Provide advice and assistance to senior managers on IT acquisition and management.
3. Develop, maintain, and facilitate the implementation of a sound and integrated IT architecture.
4. Set objectives and strategies for the IT Division.
5. To assess requirements for personnel regarding the knowledge and skills needed to achieve performance goals.
6. To develop strategies and specific plans for hiring and training. Develop Business Continuity Program.
7. Propose budgets for programs and projects, purchases and upgrades equipment, supervise the IT team, and supervise IT-related projects.

Job scope and key responsible area
Information Technology and Management
- Transform big data into big insights, big visions and big opportunities as per NYK Mid Term Strategy
- Future-proof IT architecture and use cloud technologies to transform the enterprise which is in line with NALC Mid Term Strategy
- Drive the change to socially enable the company
- Solution Planning – structured technology evolution while encouraging innovation culture.
- Governance and Compliance – ensuring all IT matters are properly governed and controlled to reduce business risk.
- Process Management – introduce the project and change management methods to implement the project.
- Cost Management – applying the cost of technologies (including opportunity cost) so that projects can have faster returns.

Market Communication
- Assist the Marketing division to standardize market communication such as Powerpoint, website and all media.
- Participate in all tenders and RFQ

Operations Efficiency
- Assist the Operations division with technology to improve processes and reduce cost.
- Understand and adopt other NYK’s sister companies processes and adopt best practices for NALC’s operations.
- Work with joint venture companies and/or sub-contractor to adopt NALC’s solutions and technology.

I am #ᴛᴇckChoɴg

Chief Information Officer

Sibelco Asia Pte Ltd

A market leader in providing top quality industrial minerals, Sibelco Group further strengthened its presence in Asia with the consolidation of its regional operations in Singapore under Sibelco Asia in 2000. Since then, we have upheld the corporate tradition of employing cutting-edge technology and knowledge to ensure the sustainable use of mineral resources.

My roles in Sibelco:
Facilitates the overall Sibelco Asia's MIS activities and coordinate the effective design, implementation and operation of information and communication systems and applications for and amongst Sibelco Asia's subsidiaries, which include:
1. Manage, review and track all system operating and CAPEX expenditure
2. Manage SLAs to agreed levels
3. Identify and drive continuous improvement with ERP
4. Setup and manage RFP for regional projects
5. Manage vendors and contracts to meet all stakeholder expectations
6. Key member of ERP project management team
7. Spearhead the rollout of a new ERP system in Singapore and overseas subsidiaries
8. Ensure the project is completed on schedule and within budget by managing key stakeholder's scope and expectations.
9. Work closely with the internal team, suppliers and/or consultants on prioritizing tasks and report progress status as well as highlight to management potential risks during implementation
10. Post live support and project management for continuous improvement program for sites already live.

Projects included:
a. Infor M3 ERP
b. Lumesse Talent and Performance Management
c. WAN

I am #ᴛᴇckChoɴg

Regional MIS Manager

ECnet Limited

Serving about 2,000 companies globally, ECnet (www.ECnet.com) is a leading provider of supply chain management solutions. With numerous blue chip customers in discrete manufacturing, automotive, pharmaceutical, healthcare, logistics and transportation, ECnet delivers solutions that achieve tangible ROI. 

ECnet Collaboration, Integration and Optimisation solutions focus on improving enterprise-centric and extended enterprise processes: 

- procurement 
- logistics 
- inventory 
- distribution 
- transportation

<< Solutions >>
Enterprise Resource Planning (ERP), Manufacturing Resource Planning (MRP), Customer Relationship Management (CRM), Transportation Management System (TMS), Warehouse Management System (WMS), HR Information System (HRIS)

I am #ᴛᴇckChoɴg

Senior Product Manager

Nippon Yusen Kabushiki Kaisha is one of the world's leading transportation companies. The NYK Group operates approximately 762 major ocean vessels, as well as fleets of planes, trains, and trucks. The company's shipping fleet includes around 146 container ships, 282 bulk carriers, 51 wood-chip carriers, 116 car carriers, 26 reefer carriers, 74 tankers, 27 LNG carriers, and three cruise ships. NYK's revenue in fiscal 2006 was $18 billion, and as a group, NYK employs about 51,000 people worldwide. The company has offices in 240 locations in 27 countries, warehouses in every continent, and harbor operations in Asia, North America, and Europe. NYK is based in Tokyo and has regional headquarters in London, New York, Singapore, Hong Kong, Shanghai, Sydney, and Sao Paulo.

IT Management, Leadership, IT Service Management, Executive Team, IT Infrastructure Management, Strategic Vision, IT Strategy, IT Operations, Technology Solutions, IT Services Framework, IT Security Policies, Recruitment and Direct IT Staff members, Project Management, Product Development, Budget Management, User/Customer Engagement, Data Analysis, Strategic Planning, Software Development Life Cycle (SDLC), Vendor Management, Product Development, Web Development, Wifi, Wireless solutions, SEO, Business Intelligence, Agile, Data Warehouse

<< Solutions >>
Enterprise Resource Planning (ERP), Manufacturing Resource Planning (MRP), Customer Relationship Management (CRM), Transportation Management System (TMS), Warehouse Management System (WMS), HR Information System (HRIS)

I am #ᴛᴇckChoɴg

Manager, Automotive Project

Metroport Group Berhad

Metroport offers a comprehensive range of services from warehousing, transportation, shipping, container haulage, container depot to value-added services such as distribution, packaging, break-bulking and marine insurance coverage.

MIS Manager

Tasco Berhad

Tasco is principally engaged as a total logistics solutions provider while its subsidiary companies are principally involved in the business of trucking, warehousing, NVOCC, customs and air/sea freight and other logistics projects.

IT Executive

MSc | ITIL | Digital Transformation | Enterprise Solutions | ISO27001 I Program & Service Delivery | Vendor Management

Dynamic and results-oriented Global IT Director with over 30 years of extensive experience leading IT strategy and operations across multinational corporations. Proven track record in driving digital transformation, optimizing IT infrastructure, and ensuring cybersecurity compliance. Exceptional leadership skills with a focus on innovation, efficiency, and cost-effectiveness in delivering IT solutions that support organizational goals.

I have a proven track record of delivering enterprise technology solutions, managing IT infrastructure and operations, and ensuring IT security and compliance. I hold an MSc in Information Technology and ITIL and ISO27001 certifications. I am passionate about creating a strategic vision, engaging with users and customers, and growing the information capabilities of the organizations I work for. I am always eager to learn new skills, technologies, and best practices to enhance my performance and value.

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