Crescendo Chemical Health LLC

Chief Executive Officer

Cloverdale Foods

Director Of Information Technology

Protechrity, LLC

President/CEO

CrossCountry Freight Solutions

Director of Information Technology

University of Mary

- Systems Analysis & Design
- Programming Languages - Advanced Java

Adjunct Professor

Director of Business Intelligence

Design & develop business intelligence reports to facilitate in organizational decision-making related to student admissions, athletics, academic performance and program financial viability.

Collaborate with Director of Institutional Research and Assistant Vice President of Academic Affairs to forecast future reporting needs and opportunities for improvement

Identify and implement opportunities for organizational efficiencies through information technology processes and systems.

Delegate and facilitate best practice technology processes through collaboration with outsourced IT service provider.

Institutional Research & Data Management Analyst/Developer

TuxedoTech Solutions, LLC

Work with prospective clients to identify opportunities for improvement through implementation of technology processes, systems and applications.    

Design and integrate solutions based on customer specifications with special emphasis on mobile platform solutions. 

Deliver in person and remote support to clients, via telephone, email, video conference, and remote support software on wide variety of systems and platforms.

Provide accurate timelines and frequent status updates to clients.

President / CEO

SPS Commerce

Coordinated and managed EDI technology implementation projects connecting client accounting systems with cloud hosted service to facilitate transactions between retail trading partners. 

Facilitated project status conference calls attended by stakeholders at all levels of customer organizations. 

Served as customer escalation point and directed escalated customer support requests to responsible departments where appropriate.

Implementation Analyst - File Integration

JAMF Software

Led and managed 60+ customized multi-day technology consulting and implementation projects focusing on systems administration, hardware and software deployment, and directory services integration.

Recommended IT security best practices to customers seeking to achieve or maintain compliance with PCI, HIPAA or other regulatory compliance requirements.

Deployed and supported Windows, Mac OS X, Unix/Linux, Microsoft Office, Citrix, anti-virus and other software in technology environments ranging from 10 clients to 100,000+.  

Created post-engagement documentation summarizing implementation outcomes and important configuration information.

Product Specialist

Carlson Companies

Interviewed employees, reviewed policies and procedures, and analyzed system configurations to identify control weaknesses that could result in unauthorized exposure of sensitive information or financial fraud.

Recommended security controls to mitigate risks in the organization including review of business continuity and disaster recovery plans.

Documented and presented audit findings including strengths and potential areas for improvement.

Identified and recruited promising internship applicants.

Performed similar duties in position as intern during the summer of 2006.

Passed Certified Information Security Auditor(CISA) Exam

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