•	Developed and maintained strong relationships with key clients and partners, resulting in a 15% increase in customer retention and satisfaction.
•	Created and delivered engaging and persuasive sales presentations, proposals to potential customers, leading to 1,000 new connections.
•	Managed and developed social media platforms which increased following and engagement.
•	Conducted market research and analysis to identify new opportunities and trends providing actionable insights.

Sales And Marketing Specialist

Top Tier Detailing

•	I made mistakes that led to new ways to tackle challenges.
•	I took on the entire risk of starting and growing a business.
•	Reduced costs and waste by 30% by using eco-friendly car products.
•	Enhanced customer vehicles to a pristine shine and sheen.

Owner/Detailer

Connected Communities Inc.

•	Helped students achieve higher grades and peer relationship building skills.
•	Assisted clients with connecting to therapist which lead to minimizing trauma.
•	Went over money management with clients which lead to saving money.
•	Went over proper ways to converse with parents which lead to positive resolutions

Mentor

Papa John's (GB) Ltd

•	Obtained an award for positive customer feedback.
•	Increased customer satisfaction by 20% by providing friendly and courteous service. 
•	Delivered over 200 orders in a year with a 98% on time rate.
•	Transported fragile items with care and accuracy which resulted in zero damage or losses.

Delivery Driver

CarMax

•	Improved inventory accuracy and efficiency by 20% by using barcode scanning and RFID technology to track and monitor inventory movements and locations.
•	Optimized inventory levels and turnover by analyzing inventory data, forecasting demand, and collaborating with suppliers and vendors.
•	Resolved inventory discrepancies and issues by conducting regular audits, reconciling records, and reporting findings and recommendations to management.
•	Reduced inventory damage by practicing safety habits enforced by the management department.

Inventory Specialist

Hagerstown Hionda Kia

•	Enhanced customer satisfaction and loyalty by providing high-quality and professional car detailing services, resulting in 98% positive feedback and repeat business.
•	Performed various car detailing tasks such as washing, waxing, polishing, vacuuming, sanitizing, and repairing minor damages on over 300 vehicles in 2018 – 2019.
•	Followed and adhered to all safety and environment regulations and guidelines, ensuring a safe and clean environment.
•	Demonstrated initiative and creativity by suggesting and implementing new ideas and techniques to improve car detailing services and customer experience.

Detailer

YMCA

•	Received positive feedback from parents and supervisors for being reliable, caring, and professional.
•	Maintained a safe and nurturing environment for children by enforcing rules, resolved conflicts, and administering first aid when needed.
•	Improved children’s academic performance and social skills by providing individualized attention and feedback.
•	Collaborated with parents, teachers, and other staff to ensure the best outcomes for each child.

Base Staff

Gold's Gym

•	Developed and implemented effective sales strategies and plans, such as promotions, discounts, referrals, and loyalty programs to attract and retain customers.
•	Established and maintained strong relationships with key accounts and partners, such as corporate clients, health clubs, and fitness influencers resulting in 20% increase in referrals and cross-selling opportunities.
•	Monitored and analyzed sales performance and customer feedback and provided regular reports and recommendations to senior management to improve sales operations and customer satisfaction.
•	Organized and participated in various sales events and activities, such as school events, social media campaigns resulting in over 1,000 leads.

Fitness Consultant

Author / Mentor / Copywriter / Father On a mission not only to improve myself, but everyone around me with my continued Hard and Soft Skill growth! “As an Amazon Associate, I earn from qualifying purchases.”

The best way I can summarize me. I am an advocate for myself, my family, and the less fortunate. I believe that this world can be better for all who live in it. It hurts me to know there are people that are going without. The reason why I want to be successful is to be able to have the means to give back. That is my ultimate why in this life. I will stop at nothing to achieve that very goal.

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