ICAP CRIF

Digital Marketing Consultant (Performance)

Vegan Times

-Monitoring day to day activities, coordinating the content team, and making sure that every project goes according to plan.
-Website administration.
-Data Entry.
-Content editing, content creation.
-Social Media management.
-Launching Google Ads, Facebook Ads.
-Identifying and monitoring technical and UX/UI issues 
-Developing plans to increase sales and brand awareness.
-Establishing good relationships with clients and other professionals.
-Creating and monitoring email marketing campaigns.

Digital Marketing Coordinator

Teaching high school and junior high school students:
-modern Greek,
-Ancient Greek,
-History,
-Latin and 
-Literature.

Private Tutor

ICAP, group of companies

-Set clear team goals and KPIs.
-Delegate tasks and set project deadlines.
-Oversee day-to-day teams’ operation and performance.
-Do regular performance evaluation and providing feedback to team members.
-Motivating, giving instructions to the team.
-Coaching team's members, monitoring and enhancing performance by providing tuition, encouragement and constructive feedback.
-Creating training material.
-Performing training and retraining sessions in order to increase team's productivity and provide great customer experience.
-Preparing reports.

Team Leader

-Customer service (Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued).
-Sales (Making sales or recommendations for products or services that may better suit client needs).
-Data Entry.

Contact Center Agent

Nannuka

-Conduct interviews on new platform members and educating them on how to interact within the website.
-Recruiting new candidates.
-Advise and coach new members on how to stand out through their profile.
-Support older members with their profile needs.
-Data Entry.
-Provide customer service to platform’s members.

Quality Manager

Crete Public Library

-Provide suggestions to library users about new books to try.
-Help library users check out books.
-Help people locate reference and leisure reading materials.
-Helping high school and university students with their projects.
-File digitisation.

Assistant Librarian

St. John the Beloved Monastery Patmos

-Answering calls, taking messages and handling correspondence.
-Maintaining diaries and arranging appointments.
-Filing.
-Managing databases.
-Liaising with relevant organisations.

Administrative Assistant

Enthusiastic and Communicative Digital Marketing Consultant (Performance Marketing) at ICAP CRIF. Eager about new tools and technologies. 
🚀 SEO & Google Ads enthusiast. Aiming to become a polyglot. 🤟
Bachelor's degree focused in History & Archaeology | Faculty of Letters | University of Crete.
🔄 Currently attending MSc in E-business & Digital Marketing at University of Western Macedonia.

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