Olive Branch International Digital Solutions (OBI Digital)

Technical Manager

Unblocked Brands

🚀 NFT.Co - Unblocked, Apr 2023 - present: 
● Maintained scalable blockchain Kubernetes production loads while lowering AWS costs
● Optimized CICD workflows for faster self-hosted Github Action runners; down to 8 mins with infra only $70 compared to +55 mins with +$900 bill, done by well-handling of on-demand triggers.
● Completed IaC Terraform and CDK-java for different AWS setups for app solutions.

🚀 Arab Millionaire, Secretsville, Wasselni, YallaReyada, Homyt Meet, 2018-2022
● Provided support to early-stage startups to design and implement the system architecture on the cloud, that is scalable, secure, and up-to-date and to automate development processes via CI/CD.

🚀 IQVIA ME, Mar 2020 - Sep 2020:
● Joined a global DevOps team to overhaul Docker images for different tech-stack enterprise products to align them with DevSecOps best practices, optimized for image size and build time, scanned on self-hosted Harbor, eliminating %80 of size and %90 of security vulnerabilities.
● Refactored CI for unified yet modular pipeline-as-code with Groovy libraries, Maven, and Ant.
● Initiated automation processes to facilitate Ops team's daily tasks using Bash scripts and GitOps.
● Deployed Openshift clusters with Helm Charts and AWS-hosted Kubernetes.

Senior Consultant DevOps Lead

🏢 Mercy Corps - Jordan
🏢 DT Global - Afghanistan
🏢 IBTCI - Tunisia and Libya
🏢 CNFA - Egypt
🏢 DAI - Afghanistan

ACHIEVEMENTS:
● Led on technical aspects of SaaS platforms, such as cloud hosting, software development, and support for both the application and infrastructure.
● Prioritizing and resolving day-to-day issues and feature requests through a team of devs and QA
● Effectively managing client expectations and escalating where appropriate. 
● Providing reports and documentation to HQ and field teams.

Utilized AWS serverless ecosystem for microservices, managed-Kubernetes (ECS), and CI/CD toolset

Senior Consultant Technical Lead

Souktel Digital Solutions (Souktel Inc.)

● Successfully took over CTO’s day-to-day operation duties, ensured the smooth run of all systems and projects in the pipeline.
● Participated in regular executive discussions with CEO, CTO, and senior managers to formulate business strategies, identify challenges, analyze risks, set goals, discuss business options, evaluate market trends, estimate costs and budgeting.
● Oversaw an average of 7 active IT agile-based projects, through planning, execution, finding obstacles and resolving bottlenecks.
● Supervised a team of 20+ UI/UX/Backend and QA engineers to ensure completion of deliverables and adherence to timelines. Conducted recruiting and training for staff, resource planning, and scheduling.
● Proposed new business opportunities, conducted market research, communicated with potential partners and clients.

Deputy Chief Technology Officer - CTO

● 30% of software release time was slashed by initiating CI/CD with Jenkins and Docker, Ant, and bash scripts. Introduced test automation with Sahi to continuous deployment via acceptance tests.
● Pioneered Infrastructure as Code - IAC toolsets with CloudFormation and then Terraform to ease launching 30+ EC2 servers, used Ansible for configuration management and Docker Swarm orchestration.
● Coordinated with departments' heads on enhancing the SDLC process.
● 15 developers were trained in key DevOps concepts as part of internal capacity building.

Development Operations (DevOps) Manager

● Led 10+ software Agile-based projects with Kanban and Scrum, with 10s-100s K USD budgets as SaaS platforms for data collection, M&E, Outreach, and LMS (Moodle), using CodeIgniter and Laravel web frameworks, JIRA, BitBucket Git, SVN and Confluence
● 50% of data center costs were saved by proposing and migrating to Amazon AWS with Linux/LAMP stack, availability topped 99.95%. 
● Utilized R&D procedures to design and create dynamic IVR/VoIP gateway on PHP and Python with XML/HTTP API to facilitate apps and enrich served functionality, developed REST APIs for SMS/Whatsapp.
● Manipulated key Amazon services to boost performance effectively; EC2/ECS/ECR, EBS, S3, RDS, VPS, CloudFormation, SNS, SES, SQS, Auto Scale, WorkSpaces, CloudWatch, CloudTrail, CloudFront, IAM, and awsCli.
● Administered all internal systems and with partners; APIs, gateways, SMPP through Kannel, LAN, Google Apps, Redmine, VPN, IPSec.

Lead Integration Engineer

UNODC

● Designed and built mail system to host 1K+ users and scalable to 10K+, engineered it to be an advanced replicated system on multiple servers. Applied advanced security techniques for critical data, mail system, and resources. The mail was based on Linux, Postfix, Dovecot, and Roundcube.
● Built accounting and authorization replicated LDAP system to hold huge loads of distributed accounts in a sensitive environment, Integrated with many services’ authentication.
● Introduced and implemented ISO-9001 technical SOP for documentation using Wiki web service.
● Trained 10+ IT operations team members on mail and LDAP maintenance.

System Administrator and Architect

Bisan Systems

● Led R&D process to move the company infrastructure to the cloud with some providers like Amazon AWS.
● Managed multi-locations data centers, installed and maintained new servers and open source services and migrated old services to new advanced solutions, extensive usage of cloud resources for DB and Apps.
● Carefully dealt with sensitive financial data, administered distributed MySQL databases, backups, and HA replications. Ensured 24/7 systems functionality, availability with on-call, and remote support.
● Managed internal IP-telephony Asterisk system, eFax, and users' accounts on file and Postfix mail systems.
● Applied advanced auto-monitoring, performance graphing, and alerts alarms with Nagios/ Cacti/ SNMP.

Systems and Networks Engineer

Exalt Technologies

● Helped my firm to enter the VoIP market by designing an Asterisk SIP/IAX IP-PBX and eFax solution.
● Managed and maintained the local network, Linux-based servers, and services. Installed and configured various open-source software solutions on servers, with security in mind like OpenVPN and iptables.
● Administered in-house data center, internal systems, and local network. all were monitored and documented on Twiki,  plus tools like Bugzilla, Trac, SVN, Bind, Squid, and Samba.
● Enhanced security, prepared a disaster recovery plan, and ensured availability of core infrastructure. ● Managed local users’ accounts, permissions, and emails through LDAP/RADIUS.
● Supervised help-desk technicians, provided training and support for staff.

Network and System Administrator, VoIP Solutions Engineer

15 years of performing multi-function technical aspects in managing software projects and delivering IT solutions from scoping to delivery; helping SMEs, governments, and startups in seeking and forming new technologies into viable business opportunities by leading the operations of services and product releases, focusing on cloud solutions and SaaS.

I’m always looking for a new problem to solve or build an innovative solution, please contact me if you have a shared idea or need help with some.

Professional tech areas: AWS services, Saas, Web Development, Solution Architecture, DevOps, Microservices, Serverless, Containerization, IaaC, GitOps, Linux.

Fields of interest: #ICT4D, #Tech4Good, #EdTech, #FinTech, #digitaltransformation

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