Theresa Fetten's Linkedin Analytics

I am an experienced operations and administration professional with a passion for process improvement, team development, and customer relationships. I have successfully managed teams and projects in various sectors, and I am seeking new opportunities where I can apply my skills and expertise to create a positive and productive work environment for all. I embrace inclusive leadership and I am committed to building strong relationships with stakeholders at all levels. I have experience in administrative and customer service operations, and I am skilled in implementing innovative solutions that enhance efficiency and effectiveness. Some of my notable achievements include: Increased team productivity by 20% by creating and implementing a new workflow system that gave employees more autonomy and flexibility. Reduced customer churn by 15% by implementing a customer satisfaction program that focused on resolving customer issues quickly and efficiently. Successfully managed a team of thirty-five and increased receivables by 30% by creating a positive and supportive work environment where employees felt valued and respected. Analyzed administrative procedures to create solutions that reduced errors by 20% and increased efficiency by 25%. I am enthusiastic about creating harmonious workplaces where both employers and employees thrive. A positive work environment is essential for employee well-being, and I am committed to cultivating a culture of respect, trust, and appreciation. I am confident that I can make a significant contribution to any organization that is committed to creating a healthy and productive work environment for its employees.