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Tom Doherty, Jr

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🤵 Me: A "people over everything" operations leader that communicates the "why" of the organization through positive communication, trust, culture, and action. This creates raving fans among staff and clients which leads to increased profits, cost savings, and staff retention. 💵 P&L management from $10m - $35m 🌎 Enterprise, Regional, and Global Teams of up to 350+ Staff and a Client Retention Rate of 95%+ 🦸‍♂️ Superpowers: Leading, Inspiring, Coaching, Problem Solving, Strategic Planning 🚀 Program Services: Culture Impact, Customer Service, Workplace Services, Hospitality, Conference Rooms, Warehouse, WMS, 3PL, Shipping & Receiving, Last Mile Delivery, Fleet Management, Digital Mail, Digital Print, Reception, Records Management, Legal Operations, Call Center, Logistics, Intelligent Lockers, Detection/X-Ray Systems, BPO, 3rd Party Outsourcing, Facilities Management, EHS, Customer Success, and Vendor Management 🧰 Power Toolbox: Operations, High Emotional Intelligence, Communication, Team Building, Strategic Planning, Implementations, Human Resources, Public Speaking/Presenting, Inside Sales, Conflict Resolution, Creating Best-in-Class Customer Service/Programs, Consulting, Project Management, Process Improvement, Analytical Thinking, Program Management, SLA/KPI Scorecards, MSA/Contract/Legal Management, Cost Savings, Safety Programs, Best Practices, and Six Sigma Greenbelt 🔑 My Key Traits: High Infectious Energy, Authentic Leadership, "Seeing" People, and Empathetic Communication 💼 Verticals: Technology, Legal, Hospitality, Finance, Education, and Government 🤝 Organizations: The Outlier Project and The Oakland Zoo 🌍 Causes: Animal and Children's Welfare 🔢 Operations success formula that always works: People + Process + Technology = SUCCE$$ Some things I enjoy: 📚🏋️‍♂️🌊✈🏈🥾🐶🌴 #born2matter #peopleovereverything #leaderslead #bettertogether #anyonecanbeordinary

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