Thomas D'Hoe 🎯's Linkedin Analytics

As the Chief Operating Officer at Premium Plus, Zendesk’s EMEA Partner of the Year in Go-To-Market (reselling and professional services), I’m dedicated to helping companies transform their customer experience (CX) operations into a driving force for business success. My role is to ensure that our clients can overcome the operational inefficiencies and CX platform challenges that often stand in the way of scaling and growth. In today’s fast-paced business environment, improving operational efficiency and aligning strategies with revenue growth are essential. I know that implementing a customer experience platform can be overwhelming—whether it’s the complexity of setup, the prolonged timeline, or a mismatch with your team's needs. At Premium Plus, we remove these obstacles by providing end-to-end Zendesk solutions that deliver results from day one. How We Help: Streamlining CX Operations: We tailor Zendesk implementations to fit your specific operational requirements, allowing your teams to manage customer interactions with ease. Our comprehensive approach prevents the common roadblocks that can slow down your processes, like difficult setups and lengthy onboarding times. Aligning CX with Business Goals: At Premium Plus, we ensure your Zendesk solution not only enhances your customer experience but also drives operational efficiency and business growth. We help you turn customer service into a strategic advantage that supports your revenue goals and keeps you ahead of the competition. Reducing Complexity, Accelerating Time to Value: Our expertise enables faster, more effective implementations, avoiding the typical delays and inefficiencies that can come with adopting new platforms. From licenses to setup to ongoing optimization, we provide a one-stop solution that gets your team up and running quickly and confidently. Why Premium Plus? At Premium Plus, we bring together technical expertise and a deep understanding of operational challenges to deliver CX solutions that work. Whether it's simplifying your platform, ensuring it aligns with your broader business objectives, or removing friction from your customer service processes, we help businesses achieve smoother operations and happier customers. If you’re ready to enhance your CX strategy and drive operational excellence, let’s connect. Together, we can explore how Premium Plus can help you scale, improve efficiency, and deliver exceptional customer experiences. 💬 Let’s Connect!