Beacon

Owner Relationship Management and Retention: Serve as the primary point of contact for property owners, offering comprehensive support in all facets of rental property administration, ensuring long-term owner satisfaction and retention.

Strategic Consulting for Short-Term Rentals: Deliver tailored advisory services to property owners, guiding them through the complexities of legal, fiscal, and regulatory frameworks governing short-term rentals, with a focus on compliance and optimization.

Revenue Optimization Advisory: Collaborate with the revenue management department to formulate and implement data-driven pricing strategies that maximize both occupancy rates and overall profitability of properties under management.

Operational and Logistical Support: Provide ongoing assistance in property administration and logistics, working closely with partner city managers, field operations teams, and outsourced customer service providers to ensure seamless day-to-day operations.

Assistant Account Manager

e2f, inc.

Targeting the root causes of issues reported by internal project managers and external vendors via three channels: Freshdesk, Slack, and emails to study the possibilities allowing to remedy it. 

Meeting their expectations while being able to impose the company's technological choices judiciously.

Manipulating projects according to project managers' needs by using different tools and APIs.

Collaborating on the onboarding process by giving the access needed to vendors and changing the latest from time to time according to the situation.

Reducing the risks of malfunctioning of the platform used by the vendors by taking the initiative to make assessments and tests from time to time.

Organizing and analyzing meticulously each request received and assigning it to the corresponding department if necessary to avoid wasting time.

Support Lead AI Data Services & Localisation 

Leading all phases of project management such as defining new project scopes, prioritizing, creating, and assigning to team members on a daily basis. As well as ensuring that the projects taken
are executed and reviewed within the predefined framework.

Maintaining a close relationship with the client by defining and managing their expectations for projects, and negotiating time extensions, if necessary. Most importantly, ensuring that quality objectives are met throughout the project by continually updating project documentation as required by the client.

Project Manager AI Data Services & Localisation 

Eufonie

Guiding and assisting customers on how to use the purchased product, providing service information and resolving any emergency problem so that they can have a satisfactory experience. This is performed
by using good communication methods, especially empathy.

Orchestrating and coordinating the delivery of products from the point of storage to the point of delivery while ensuring quality and reducing unforeseen events.

Customer Success Consultant

English Language Teacher

The Global Goals

Liaise with International Global Network and other parties (delegates, speakers and honorable guests) and coordinate activities.

Liaison Officer

Ventured into uncharted waters and found the thrill of discovery.

From a B. Ed. graduate destined for teaching, I have evolved into a results-driven professional excelling in project management and customer experience management.

Identifying myself as an adventurous person and a go-getter, I fearlessly embrace challenges and explore new paths. 

✅ What shaped the 'ME' today?

> Always thriving on learning new things, taking lessons from mistakes and enhancing my skills as I do believe that learning is a lifelong process. 

> Valuing 'Human' first. I am passionate in diving into client centric-roles where in a project or in a program , every single client, customer, or user matters.

> Upholding professionalism in every situation, I trust my instincts but rely on data when making decisions in my work.

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