North Highland

Department of Community Health
> Led end-to-end delivery of $12.8mm third-party liability recovery program as part of a state's Medicaid Enterprise System Transformation aligned to the National Association of State Procurement  Officials (NASPO) process utilizing PMI best practices
Department of Human Services
> Delivered analytics and recommendations for COVID Relief agency to expedite review and disposition of participant claims
National Specialty Retailer
> Led transformation of indirect procurement, finance & accounting  move to ARIBA SAP platform
> Led large facilities network refresh initiatives
> Managed and delivered portfolio representing $6.3mm of overall program spend
> Successfully managed costs to forecast and budget
Career Coach
> Leading the growth, development and performance of consultants and analysts for multiple firms

Senior Consultant

Wells Fargo

Product Owner for Treasury/Liquidity Analytics & Data
>      Liquidity risk business liaison with technology organization
>	Transformation of federally mandated reporting through agile Epic & Story creation, delivery and user acceptance
>	Accountable for program health and statistical reporting to senior leadership

Treasury Finance Sr. Consultant

Signature Consultants

Top 4 US Bank - Small Business Banking & Credit Card
>	Led Small Business solutions and delivery for banking, credit card and lines & loans
>	Delivered early insight of key business solutions through coordinating technical estimation  	 
>     Ensured end-to-end rigor for development, testing and deployment of small business initiatives

Information Technology Feature Lead

TEKsystems

Global 3-Dimensional Software & Solutions Company
>	Led portfolio of projects aimed at enhanced Salesforce integration with the company’s global sales & service operations
>	Led business requirements (Epics & Stories) definition in an agile environment
>	Accountable for quality assurance, sign-offs, communications, training & implementation
>	Conducted stakeholder reviews, led problem-solving & escalated issues needing executive action 
> 	Project manager for the company’s E-Commerce division (website and storefronts)
>	Led stakeholder visioning sessions and story elicitation
>	Directed outside development teams to deliver new enhancements, tracking & translations
>	Monitored analytics and made product & site recommendations to business leaders
>      Executed PMO process & documentation routines – sponsored change to mature processes

Sr. Project Manager

NTT DATA Consulting, Inc. (formerly Carlisle & Gallagher Consulting Group)

Top 5 U.S. Bank – Capital Markets/Securities/Trust/Wealth Management
>	Led communication strategy and execution for the outsourcing of the Bank’s high-wealth services for top tier customers
Fortune 100 Retirement Services Provider
>	Leading E-Commerce process definition and organizational design for new web-enabled client on-boarding automation
>	Led process definition and execution enabling compliance with SEC Money Market Reform
>	Client engagement leader exceeding 2016-17 revenue targets
>	In addition to leading large execution teams, coach for 8 senior/principal consultants in career growth and performance management     
Consulting Manager
Top 5 Global Bank – Mortgage Banking/Commercial Card/Treasury Services
>	Managed executive-level relationships while ensuring overall service delivery quality, profitability and growth of multiple engagements
>	Program leader driving organizational and legal/risk/control/compliance/consent improvement for the Bank
>	Program Management lead bridging legacy commercial card product to new desired future state by overseeing multiple work-streams from product development to migration strategies
>	Program Management lead executing critical product releases to achieve turn-around results for SAAS offering in a very accelerated time frame
>	Provided advisory consulting to Client Implementations team to optimize time line from order-to-delivery leveraging existing strengths and industry best-practices for professional services organization
Senior Consultant
Top 4 U.S. Bank – e-Channels/Customer Service & Solutions
>	Successfully delivered end-to-end global project leadership for the Change Management organization serving the Bank’s contact centers and E-Commerce areas
>	Led multiple initiatives budgeted at over $18 million
>	Delivered initiatives on-time and within 1% or less of budget
>	Consistently recognized by business and technology leaders for outstanding performance

Senior Manager

LendingTree, LLC

>     Lead a team of project managers for LendingTree's core business units: Marketing, Lending, and Product Management
>      Primary interface between technology and the company's executive business leadership
>      Responsible for a effectively managing a portfolio of projects valued in excess of $30 Million
Project Manager
>     Led product development efforts for core business units (websites) as well as enterprise-wide corporate accounting/finance initiative (SDLC & Agile)
>     Recognized as top project closer in 2005 and 2006
>     Instrumental in establishing PMO at LendingTree, LLC companies

Program Manager

Oracle Corp. formerly PeopleSoft, Inc. formerly JD Edwards, Inc. formerly YOUcentric, Inc.

> Led multiple roles -  Sr. Development Manager, Platform & Toolset Development Manager, Framework & Toolset Development Manager, and Project Manager
> Led a large cross-organization team to deliver the firm's first Mobile Client product
> Led 3rd party integration projects with products such as Tomcat, MS Exchange, Lotus Notes, Verity, Intellisync and others
> Led delivery of wireless and disconnected client solutions
> Led open source utilization & compliance 
> Led ISO certification efforts
> Delivered commitments on 10 major releases in 4 years
> Led various product re-branding efforts associated with M&As

Sr. Development Manager - CRM

Corporate Systems, Inc.

> Rose to Director from preceding Product Manager and Project Manager roles
> Led three large product groups delivering hosted software and service solutions to Fortune 500 customers by:
>	Delivering on annual division budgets and exceeding revenue targets 
>	Building strategic and tactical plans to successfully execute company goals
>	Developing and maintaining key customer relationships
>	Providing technical sales support for new prospects and add-on opportunities with existing customers
>	Leading cross-functional teams to develop new product offerings

Director - Data Collection

Alexsis, Inc.

> Served as Contact Center Manager, Project Manager, & Operations Manager.
> Grew contact center product revenue by 62%.
> Drove business analysis and execution on new systems development and operational re-engineering strategy
> Enabled division to successfully absorb 30% annual growth by designing and executing a functional reorganization for the firm's largest client, Wal-Mart Stores, Inc.

Manager

Proven project, program and product strategy change agent capable of navigating challenging environments and complex initiatives. Possesses a strong blend of business acumen and technical competence and has significant experience in leading change for financial/insurance services, transportation, retail and manufacturing. 

Demonstrated strengths and operational effectiveness in: Product Development, Full/Rapid Software Lifecycle Development, Product Management, Customer Channels & eCommerce Management, Project Management & Methods, Application Service Provider (ASP) & Software as a Service (SAAS) models, Sales Support & Revenue Growth, ISO 9001:2000 & other Audit/Regulatory/Compliance disciplines.

Specialties: 
Project Management - SDLC, Agile & Scrum
Program Management
Product Management/Strategy
Client Management
Operational Analysis and Process Design
Change Management
M&A/Integration
Six Sigma/DAIC
Compliance/Risk Management

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