VOCAL Council

Council Member

Kelly

In this role, I collaborated with leaders to build alignment between business and IT. I facilitated discussion around the construction of new business models, which included business capabilities, value streams and technology strategy. I helped the business through transformation and optimization initiatives and supported the formulation of future strategy. I helped leaders to understand, apply, monetize and operationalize existing, new, and emerging technologies like AI and Blockchain, to transform and optimize business and operating models.

I led a six-week Celonis Proof of Value (POV) on Opportunity Management process in Salesforce CRM, uncovering a multi-million dollar revenue potential and achieved substantial time savings for the team.

Director - Enterprise Business Architecture | Digital Transformation Group

Product Management & Strategist - Intelligent Applications | Digital Transformation Group

In this role, I partnered with leaders from Business, IT, and shared services to identify opportunities to accelerate innovation and drive operational efficiencies in the organization. I partnered with my peers to create product strategy at an enterprise wide level ensuring that it is aligned with the corporate business strategy. 

My responsibilities included leveraging Business Process Management (BPM), Robotics Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML) and emerging technologies to strategize and advance business goals.   

•	Stayed current with leading edge systems, methods, and best practices in the data science/machine learning fields and use product and market knowledge to guide scoping discussions with team and stakeholders in the RPA, AI, & ML space.
•	Conducted lunch and learn sessions throughout the organization on tech industry best practices and trends in RPA, AI, & ML
•	Enabled enterprise to run proof of concepts, pilots and establish organizational value proposition. Supervise the delivery of prototypes to quickly test if value can be generated. 
•	Planned governance program and ensures it is integrated or closely aligned with overall organizational governance. 
•	Fostered an open innovation model by exploring and promoting partnerships with external centers of excellences (e.g., universities, research centers, incubators, startups etc.) and by promoting Kelly Services in the RPA, AI, & ML and innovation landscape (conferences, events etc.)

Product Management & Strategist - Intelligent Applications | Digital Innovation Team

Mu Sigma Inc.

I was responsible for the overall account (growth, products/services, team leadership and client relationships) for a Fortune 200 client.

Job responsibilities include:
•	Identify, assess and solve complex business problems, where analysis of situations or data requires an in-depth evaluation of variable factors.
•	Use statistical, data mining and data visualization techniques on large datasets to i) measure results and show key trends, ii) identify causal impact attribution iii) analyze experiments, d) model and predict future performance of users/products.
•	Create solutions around Analytics strategy including roadmaps and maturity assessments especially around Digital Marketing and Consumer analytics using mobile, social, and big data analytics.
•	Create meaningful analysis that tells a "story"​ focused on insights backed with data and qualitative research.

Engagement Manager

Tata Consultancy Services

I led various projects on business transformation involving process automation and digital transformation for one of the top US banks, the savings in phase 1 reached multi-million dollars in the first year of its implementation. The project involved minimization/elimination of back office operations processes through technology automation using robotics and various other tools.

I led various projects on business transformation involving process automation and digital transformation for Corporate & Investment Banking (CIB) line of business, for a major African bank in South Africa and Mozambique.

I was involved in business development, project delivery, project scoping, scheduling / timelines, quality, risk & issues and customer satisfaction by nurturing the existing relationship throughout the lifecycle of a project. I led the entire sales cycle starting from campaign management and the creation of client specific value proposition through detailed account planning and finally to contract negotiation and closure by securing relationships that resulted in long-term client revenues and profitability.

I was involved in outsourcing and digital / business transformation of retail and CPG processes across the globe for Nielsen. I was part of the pilot project and single-handedly managed it and made it a big success. After the initial success, I led the transformation for various countries across the globe.

Transition Manager

Busiiness Atom

I worked with clients across the globe, especially Americas. I was responsible for writing proposals, communication with client, understanding their pain areas and formulating business problems. After the data crunching communicate the statistical results to clients in business terms (non-statistical way)

I worked on specialized and strategic analysis, knowledge development and synthesized findings. I was responsible for day-to-day management and reporting of progress/status to client. I was responsible for all deliverables to client including quality assurance, final presentation and project documentation.

Skills: Business analytics (Statistical model development and validation, Data analytics include MIS, Marketing analytics, Marketing research, Descriptive Statistics, segmentation and cluster analysis, etc.) Research using various databases like OneSource, Factiva, etc.

Consultant

Upwork

I provided business consulting services to clients from the US, UK, Europe, Canada and Australia 
I wrote various research proposals after understanding the client requirements and bid for the projects to get started. I conducted a consumer survey and analysis for a retail client in the UK and studied the consumers’ view point on fashionability, pricing and quality.

I conducted research on various HR parameters like performance management, skills assessment, pulse check and balanced scorecard and their implementation in client’s organization.

I conducted various statistical analyses using MS Excel and SPSS and presented the results to the clients. I conducted various market research studies and analyses for marketing and distribution plan for ethnic food product, field sales management and medical devices industry for a Puerto Rican client.

FairField Institute of Management & Technology

I helped in setting up the institute. The institute is imparting management, technology and hospitality education at undergraduate and postgraduate level. I have handled academics, faculty, and administration of the institute.

I have contributed to the bottom line of the institute by cost reduction, have worked out various projects for increasing the business opportunities. Also, I have worked on strategy projects related to market entry and business process restructuring for the institute.

Business Advisor

Aon Hewitt

I worked on various employee engagement studies specifically for the US geography and got a great exposure in understanding the employee psychology. I was involved in high-end business analysis which included primary as well as secondary research. The business analysis included Correlation, Regression analysis, Factor Analysis, Cluster Analysis, Segmentation, Cross-selling, Time Series Analysis, ANOVA, Statistical Inference, Perceptual mapping. 

I performed secondary research using various databases like Bloomberg, Factiva and Thompson Research. I supported clients with specialized and strategic analysis, knowledge development and synthesized findings.

Project Manager

EFY Enterprises Pvt Ltd

As the Assistant Editor I worked closely with the Editorial team to assist in all stages of research and development, content selection and management, corrections, assigning potential article topics etc.

Assistant Editor, LINUXForYou

Innodata Isogen

I worked on EBSCO database, which is now known as EBSCOhost. EBSCOhost is an umbrella term for various other databases which provide full text searches and abstracts of magazines, newspapers and reference books in a variety of subject areas.

Associate

I enjoy solving problems, it is like trying to solve a puzzle! 

Throughout my career, I have had the privilege to work in various roles around the world, and these experiences have been tremendous teachers. I help clients advance transformation initiatives and operational consistency by aligning people, process, and technology. 

With a deeper understanding of strategic business drivers, key performance metrics, and automation/AI opportunities within existing processes, my clients are able to achieve process efficiencies, reduction in cycle times, increased process visibility, and reduction of maintenance costs, while establishing an agile platform for continuous process improvement. 

I love developing comprehensive strategies and I firmly believe in the importance of continuous learning in my field, always seeking to expand my knowledge to excel at what I do.

My life philosophy revolves around the idea that there's always a solution to every problem. It's a matter of creativity, persistence, and a willingness to learn that helps us find the best way forward.

Certifications
Lean Six Sigma Master Black Belt
Digital Business Strategy from MIT Sloan School of Management

Skills
Business Transformation, Digital Transformation, Operational Excellence, Business Process Management, Artificial Intelligence, Machine Learning, Robotics Process Automation, Innovation, Blockchain

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Tina Kashyap, LSSMBB

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