The Coca-Cola Company

Drives the enterprise development & executive coaching strategy via internal client consulting, leadership development programs & learning facilitation, and talent management organizational strategy. Key client groups include individual contributors, people leaders, HRBPs and VP+ executives.

• Built and implemented two global talent programs for high-potential people leaders, achieving 27% improvement in talent mobility and 21% reduction in time-to-fill for key leadership roles.

• Managed highly effective succession planning programs, ensuring an agile talent pipeline and slashing time-to-fill critical leadership roles.

• Managed $6 million development budget, optimizing spending and efficiency, achieving a 15% cost savings by creating a train-the-trainer certification program for internal facilitation.

• Implemented a clear and viable assessment model to measure talent development initiatives' results and ROI, (leveraging insights from Hogan, MBTI & DiSC).

• Created refreshed data philosophy leveraging employee feedback, business performance and engagement scores to develop optimized learning experiences for 6,500 employees.

Sr. Director, Talent & Development - North America

Salesforce

Leads the global talent management and leadership development strategy, driving revenue growth through organizational design, succession planning, and transforming HR policies.

Areas of responsibility include talent acquisition, performance management, leadership coaching, and organizational development. I work with teams across multiple functions and geographies, developing programs and processes that include complex problem solving to solve for business objectives and drive employee engagement and retention.

Key achievements include:
• Led the global talent development process improvement strategy including the learning design, implementation & scaling of enterprise leadership development programs and coaching framework for talent assessments with managers & executive leaders. 

• Facilitated as HR Consultant & SME building global talent management & leadership development training, DEI (diversity, equity & inclusion) playbooks & performance management processes impacting 40,000+ people leaders/managers and individual contributors globally as head of COE.

• Built performance improvement framework for executives & senior leaders by identifying and addressing critical gaps in talent management processes, including onboarding, talent assessments, data-driven decision making and business practices, while driving 30% aggregate hiring growth YoY.

• Led labor relations employee training program management workstream resulting in a 25% increase of positive employee engagement scores and over 3,000 pieces of feedback and ideas received, leading to 30% reduction in training time through eLearning for manager onboarding.

Director, Global Talent Management & Leadership Development

Target

• Created & implemented a company-wide diversity, equity & inclusion (DEI) HR Transformation talent management program addressing barriers related to talent recruitment, advancement, exposure and engagement for teams and their leaders with impact to over 350,000 employees.   

• Built a global organizational effectiveness plan with strategically scalable design experiences specialized for both internal functions (Marketing, Merchandising, Human Resources, IT, Operations & Supply Chain) and external partners.

• Utilized Human Centered Design to procure Workday Learning as LMS - reaching 44,000 senior leaders - and was selected to curate and lead an adaptive leadership pilot for use during the COVID-19 pandemic, reaching all leaders of people (70K+ people).

• Managed a 12+ member team that implemented new learning management system (Workday Learning), accelerating talent development initiatives aligned to both internal and external commitments, achieving the highest team engagement scores during the department’s 100% remote working transformation.   

• Organized a quarterly global three-day development training with senior leaders from across the enterprise to advance capabilities in communication, strategic thinking, SBI feedback, and team culture cultivation, which contributed to 18% reduced turnover YoY.

Senior Manager, Talent Development & Leadership Programming

• Partnered with Talent Acquisition Directors monthly to develop and execute change initiatives impacting development while obtaining 14% retention in HR talent.
• Championed diversity and inclusivity enablement via diverse recruiting practices, and increased alignment between Target’s diversity initiatives and national events (National Black MBAA Conference, Management Leadership for Tomorrow, and AfroTech).
• Increased sourcing profiles from two to eight thereby adding an ability to support non-traditional requests - and formulated a national store visits plan to enhance the overall effectiveness of Talent Attraction amongst Field and Corporate recruiting teams.
• Facilitated a monthly series of feedback conversations with Field Leaders to drive the development and execution of the Team Lead Toolkit, and spearheaded a change initiative to incorporate texting features in recruiting efforts.
• Established comprehensive career growth guidelines for each member for continued growth and development within the role and enterprise (i.e., Tools, Data and Analytics, Events, and Build Your Brand and Distribution/Automation).   
• Served as an active member of African American, Hispanic, and Asian American Business Councils and STRIDE (Strategy, Retention, Innovation, Development, and Engagement) while acting as a Change mentor for two team members.

Senior Manager, Lead Executive Sourcing

SunTrust

• Led a team of sourcers and coordinators with a national footprint and owned high-impact transformational initiatives, conducting independent research and analyses to resolve complex recruiting issues. 
• Executed global assessments and emotional intelligence initiatives for senior and mid-level leaders while developing and delivering adaption presentations to executive leaders.
• Designed talent acquisition and enterprise change management plans to elevate the efficiency of hires and retention while decreasing risk and compliance-related issues.
• Defined project scopes in partnership with internal business partners for holistic transformational client solutions, and led an enterprise vendor relationship for two talent acquisition platforms used to source and maintain applicant/hire data.

Vice President, Sourcing & Programs Team Lead

• Oversaw the implementation of project management and analytic sales strategies for 120+ team members across multiple lines of business, and directed strategy and business planning meetings with executive leadership to secure 7-figure revenue opportunities.  
• Developed an instructional design strategy while serving as a business process design consultant between the Commercial, Corporate Investment Banking, Private Wealth Management, and Small Business Banking divisions.
• Coordinated the data relationship between Wholesale BIO and Sales to provide collaborative divisional project reporting, and delivered strategic training in business growth planning and sales forecasting.

Vice President, T&PS Sales Strategy & Enablement

Fifth Third Bank

• Supervised a team of 15 salespersons across nine national affiliates - including overseeing operations and vendor management - and served as a collaborative business liaison between the Operations, Sales, HR and Legal departments.
• Negotiated pricing and terms for all Currency Processing Solution contracts with C-Suite leaders, created change management readiness plans for executive selling teams in Product Development, and managed implementations process for all customers.
• Regional corporate champion for developing divisional learning & development initiatives
• Chair of Business Networking group within the Diversity & Inclusion Council

Assistant Vice President, CPS Regional Sales Manager

Headed product implementation of the largest company treasury product contract in 2012 and 2013, and led the onboarding for new associates as a member of the University Recruitment and Diversity Teams.

Product Management Sales Manager

Treasury Management – Sales 
November 2012 to May 2013

Structured Finance – Credit & Sales
July 2012 to October 2012

Government & Institutional Banking – Sales
April 2012 to July 2012

Capital Markets – Credit
January 2012 to March 2012

Commercial Real Estate – Credit
October 2011 to December 2011

Credit College
July 2011 to September 2011

Sr. Associate - Commercial Associate Program

Macy's

- Developed and motivated selling staff to continuously exceed weekly sales goals while maximizing strategic business opportunities
- Selected to participate in national marketing and promotional campaigns for Macy’s, Inc.
- Maintained excellent selling floor presentation standards, awarded by national management
- Promoted key item merchandising needs through monthly executive level presentations
- Conducted daily status meetings with store leadership to assess success of selling techniques with employees

Manager - Executive Development Program

🗣️ Innovative & strategic Leadership Development & Enablement and Talent Management leader with extensive success in Organizational Development, Enterprise Sales, Labor Relations, Human Resource Management (HRM, HRIS), Talent Acquisition (Recruiting) and Executive Coaching.

📈 Recognized globally for consistent corporate success partnering with management to exceed goals, experienced in building organizational success with a bottom-line perspective.

🥇Developed executive-focused leadership development program impacting 350,000+ employees saving $1.6M YoY in attrition costs while enabling new channel business growth through enhanced inclusive processes for all employees.

🥈Redesigned a global Sales learning catalog & roadmap to include organizational leadership and core competencies leading to the internal creation of a talent development leadership program & training certification saving $1.3M in external consulting fees.

🥉Built a global company-wide bias mitigation & conflict resolution training series reaching 70,000+ employees, reducing overall attrition of URM employees YoY by 13% and increasing employee engagement sentiments related to inclusion by 23%.  

🏅Coached teams ranging in size from 3 to 35 people driving measurable performance gains and the formation of key relationships across Sales, Recruiting, HR, Legal, Talent Experience, IT Operations & Engineering in the finance, technology & retail industries.

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