Tom A. Bennett, Jr.'s Linkedin Analytics

When I was a kid, I sold fruit at a farmer’s market. Want to know what I learned from selling products that were identical to everyone else’s? Relationships are the 🔑 to retaining customers. As an educator, I’ve seen how technology can place an unnecessary burden on users. When this happens, the district usually doesn’t renew the contract. I also know how powerful technology can be when used properly, so I want to be a part of the team that gives districts the tools and support they need to succeed with it and renew their contracts. For the past 7 years I’ve been: ✅Building and maintaining stakeholder relationships ✅Implementing technology to hundreds of users ✅Onboarding users to multiple educational technology programs ✅Facilitating organization-wide train-the-trainer sessions And much more. Prior to teaching, I worked as a Customer Service Representative, where I helped up to 200 customers per day in a fast-paced environment. I am eager to blend my experience and love for education into a Customer Success Manager role at an EdTech company. Skills: - Technology Implementation - User Onboarding - Training - Customer Service - Relationship Management